105 CMR 410.400
Owner/Manager Contact Information and Notice of Occupants' Legal Rights and Responsibilities
(A) Every owner of a residence who does not reside therein shall post signage, which contains
the owner's name, street address and telephone number, and, if applicable:
(1) The name, street address and telephone number of the president of the corporation;
(2) The name, street address and a telephone number of the managing trustee or partner if
the owner is a realty trust or partnership; or
(3) The name, street address and telephone number of a property manager who does not
reside in the building.
(B) The telephone number of the owner or property manager shall be regularly monitored, but
no less than once every 12 hours, unless the owner has provided occupants with an alternative
contact person and phone number for periods of temporary absence.
(C) Every owner of a residence shall provide to each occupant or post in a location specified
in 105 CMR 410.400(D) a copy of the Notice of Occupants' Legal Rights and Responsibilities
issued by the Department;
(D) Postings required by 105 CMR 410.400 shall be on durable material not less than 20 square
inches in size and placed at the residence adjacent to the mailboxes or within the interior of the
residence in a location visible to the occupants.