101 CMR 414.02
Definitions
As used in 101 CMR 414.00, unless the context requires otherwise, terms have the meanings in
101 CMR 414.02.
Adolescent Support Network. This service provides young adults with a diverse range of supportive
services offered within community advocacy centers. Services are provided by staff trained
specifically in the issues of this population, six days per week, and with 24-hour emergency
coverage. The service utilizes flexible supports within the community to better assist youth through
life transitions in order to meet each person’s needs and develop their capacity to make empowering
choices that promote safety, well-being, and productivity.
Adult Companion and Adult Companion Group Services. Nonmedical care, supervision, and
socialization services provided by a companion to a single participant or a small group of two or
three participants. Companions may assist or supervise the participant with such light household
tasks as meal preparation, laundry, and shopping.
After-school Respite. These services provide after-school supervision and activities for children
and adolescents with developmental or behavioral challenges.
Agency Rate. The fee for services performed by a person whose wage is paid by a corporation or
partnership that is a MassHealth provider or provider of human services purchased by any
governmental unit of the Commonwealth.
Agency with Choice. The Agency with Choice program supports individual/family self-
determination in managing the receipt of certain services. This program allows
individuals/families to have an increased level of self-determination when they share
responsibility for the hiring and management of employees/workers who provide services to
them. The Agency with Choice provider is the common law employer of record and the
individual/family is the managing employer. Fees for these services are not to exceed the
equivalent published rate.
Autism Support Center Services. The array of information and referral services, resources, and
support services to children and young adults with autism spectrum disorders and their families,
including information and referral, family clinics, support groups, access to the latest information
on autism, family trainings, parent networking and mentoring, and social/recreational events,
among other activities.
Behavioral Support Services. Services designed to remediate identified challenging behaviors or
to help individuals acquire socially appropriate behaviors that are necessary to improve the
individual’s independence and integration into their community. Behavioral support services and
consultation are provided by psychology, mental health, and special education professionals.
Center Size. The number of direct-care full-time equivalent employees (FTEs) required to staff a
family support center or autism support center as determined by the Department of
Developmental Services (DDS).
Child Requiring Assistance (CRA). A child who is having serious problems at home and at
school, including runaways, truants, and sexually exploited children, as designated by St. 2012, c.
240.
Chore. An unusual or infrequent household maintenance task needed to maintain the participant's
home in a clean, sanitary, and safe environment. This service includes heavy household chores such
as washing floors, windows, and walls; tacking down loose rugs and tiles; and moving heavy items
of furniture to provide safe access and egress.
Client Financial Assistance/Flexible Funding. A method whereby, subject to availability, a
purchasing governmental unit may provide individual resource allocations to both families of
children and adults across the state. Flexible funding may be provided through a number of
means, including a stipend issued directly to the family; reimbursement to the family for specific
expenses and support services; or funds directed by the family to a qualified provider for specific
services.
Client Financial Assistance/Flexible Funding Administration. A service in which the provider
performs the function necessary to successfully administer flexible funding expenditures to
families for permissible support services, other services, or goods.
Combined Hourly Services. These services, individual or group in nature, are based upon an hour’s
service time of direct-care staff. While most services are nonclinical, some may be clinical.
Community-based After-school Social and Recreation Program Services. After-school programs for
blind children with the following elements: community-based recreation, social-skill development,
peer support, and community integration.
Comprehensive Services. These family-oriented services reflect a range of either nonclinical or
clinical, or blended models of the two, established on a per-full-day-of-service basis. Within model
types, the client-to-staff ratio, or intensity of service, differentiates one from another.
Cost Report. The document used to report costs and other financial and statistical data. The Uniform
Financial Statements and Independent Auditor's Report (UFR) is used when required.
Educational Coordination. This is an educational support service providing pre- and post-adoption
support for foster, adoptive, or guardianship families, and is based upon an enrolled day of service.
EOHHS. The Executive Office of Health and Human Services established under M.G.L. c. 6A.
Family Navigation Services. Referral support services and expert advice designed to assist
families to identify needs and to facilitate and gain access to local generic support services
through coordination between family and other service providers. The family navigator acts as a
guide and resource development expert to ensure that families have knowledge and access to a
broad array of generic community resources, to assist in navigating the system, and to recognize
and promote the value of natural support services.
Family Navigation Administrative Services. A Massachusetts Commission for the Blind (MCB)
specific service in which the provider performs all necessary accounting functions to successfully
administer expenditures to families for permissible support services.
Family Resource Center (FRC). Community-based, culturally competent programs that provide
evidence-based parent education groups, information and referral, mentoring, and other
opportunities for children and families in need. FRCs also provide CRA-specific services such as
intake, screening, and assessments.
Family Skills Development Program Model. A ten-to-13-week curriculum-based program that
engages multiple (ten to 12) families with children from newborn to adolescence, to participate in
ten to 13, 2 ½ hour sessions led by a trained team of four facilitators and other volunteers. The
goal is to develop strategies to increase communication skills, develop family rules, use positive
discipline, address conflict, share feelings, and enjoy family fun. The program includes a full
meal for all participants, and may include transportation for participants and child care for infants
and other children.
Family Stabilization Services. Services that provide support to individuals and families to
promote family stability and to prevent unnecessary out-of-home placements. Family stabilization
services include adult companion group services, after-school respite, autism support center
services, behavioral support services, case consultation services, chore services, client financial
assistance/flexible funding, client financial assistance/flexible funding administration, combined
hourly services, community-based after-school social and recreation program services,
comprehensive services, educational coordination, family navigation services, family support
centers, family systems intervention, family training, family training groups, homemaker services,
individual support and community habilitation services, individual youth support services, intensive
flexible family support services (IFFS), medically complex programs, occupational therapy, peer
support services, physical therapy, planned facility-based respite for children, respite in the
caregiver’s home, respite in the client’s home, site-based respite, specialized medical equipment,
speech therapy, unbundled intensive foster care special support services, and youth support
groups.
Family Support Centers. Programs that establish a local presence and act as a hub for offering a
wide range of general family support services and activities to families of children and adults who
are eligible for DDS services. Centers provide information, referrals, and service navigation to
DDS eligible families, connecting these families to services they may need, and host community
activities such as guest speakers and trainings. Centers also play a role in the administration of
client funds. Cultural/linguistic-specific family support centers have been created to respond to
the unique needs of specific cultural and linguistic family groups in specified areas or regions of
the state.
Family Training. Training and instruction for family members concerning the treatment regimes,
behavior plans, and the use of specialized equipment that supports the individual waiver
participant to participate in the community. Community family training may also include training
in family leadership, support of self-advocacy, and independence for the family members.
Family Training Groups. These groups are designed to improve parenting skills. Of the three model
types, two are multi-family in nature, and the third is designed for the parents alone. These groups
run usually on a once-per-week basis, and generally range from ten to 16 weeks in duration. The
most robust family model may include as many as 60 attendees, while parent groups typically
include up to 20.
Flexible Support Services (FSS). An individualized and targeted set of interventions and services
provided to children/youth/young adults with serious emotional disturbance (SED). Flexible
support services strengthen the well-being of children/youth/young adults and their families;
builds family cohesion; and prevents the need for more intensive services. Through this service,
children/youth/young adults and their families develop the skills, strategies, and supports needed
to live successfully in the community and to support the youth’s ongoing development of age-
appropriate social, emotional, academic, and pre-vocational competencies. FSS is designed to be
highly flexible to meet the varying needs of those served. The FSS service array includes parent
peer support, peer mentoring, therapeutic support, and clinical services delivered through one of
three modalities: an interdisciplinary team, a group, or as an individual service.
Governmental Unit. The Commonwealth, any board, commission, department, division, or agency
of the Commonwealth, and any political subdivision of the Commonwealth.
Homemaker. A person who performs light housekeeping duties (for example, cooking, cleaning,
laundry, and shopping) for the purpose of maintaining a household.
Individual Consideration (IC). Payment rates for certain services are designated as individual
consideration (IC). Where IC rates are designated, the purchasing governmental unit will
determine the appropriate payment as the actual cost of the item or service as evidenced by
invoice, published tuition amount, or other price reasonably obtained by a competitive market for
the product or service.
Intensive Flexible Family Support Services (IFFS). Services that support families with one or
more members with a disability who are experiencing significant challenges that put the
child/individual at risk of out-of-home placement. This is a time-limited (six to 12 months) and
goal-oriented service that provides more focused and intensive supports in response to identified
areas of need and difficulty and that builds and strengthens the family’s capacity to support their
child at home.
Medically Complex Programs. Family-driven models of care that support families with children
and young adults who have significant cognitive, physical, and complex health care needs and
who are living at home. The goal is to provide comprehensive wrap-around support services,
which consist of specialized case management activities that help families integrate the variety of
resources and support services they are receiving to care for their family member at home.
Micro Family Resource Center. A reduced FRC staffing model, which may be affiliated with an
FRC.
Micro Family Resource Center Add-on. Additional staff time allocated to an FRC or Micro FRC
to increase its CRA staff capacity.
Occupational Therapy. Therapy services, including diagnostic evaluation and therapeutic
intervention, designed to improve, develop, correct, rehabilitate, or prevent the worsening of
functions that affect the activities of daily living that have been lost, impaired, or reduced as a
result of acute or chronic medical conditions, congenital anomalies, or injuries. Occupational
therapy programs are designed to improve quality of life by recovering competence and
preventing further injury or disability, and to improve the individual’s ability to perform tasks
required for independent functioning, so that the individual can engage in activities of daily
living.
Parent Skill Development Program Model. A 12-to-14-week program based on curricula that
promote positive parenting and skill building for parents and other care givers. Child care may be
provided, but there are no children's groups. The program focuses on the specific needs of parents
in their role in the family. The program includes a full meal for all participants, and may include
transportation for participants and child care for infants and other children.
Peer Support Services. Services that are designed to provide training, instruction, and mentoring
to individuals about self-advocacy, participant direction, civic participation, leadership, benefits,
and participation in the community. These services may be provided either by an individual with
an intellectual disability or an advisor or support person to a self-advocacy group.
Physical Therapy. Therapy services, including diagnostic evaluation and therapeutic
intervention, designed to improve, develop, correct, rehabilitate, or prevent the worsening of
physical functions that have been lost, impaired, or reduced as a result of acute or chronic medical
conditions, congenital anomalies, or injuries. Physical therapy emphasizes a form of rehabilitation
focused on treatment of dysfunctions involving neuromuscular, musculoskeletal,
cardiovascular/pulmonary, or integumentary systems through the use of therapeutic interventions
to optimize functioning levels.
Planned Facility-based Respite for Children. Services that provide out-of-home supervision and care
in a licensed respite home to provide relief for the parents/primary caregivers.
Provider. Any individual, group, partnership, trust, corporation, or other legal entity that offers
services for purchase by a governmental unit and that meets the conditions of purchase or licensure
that have been adopted by a purchasing governmental unit.
Reporting Year. The provider's fiscal year for which costs incurred are reported to the Operational
Services Division on the Uniform Financial Statements and Independent Auditor's Report (UFR).
Respite in the Caregiver’s Home. Supervision and care provided in the caregiver’s home on a
short-term basis, including on a short-term overnight basis, where there is an absence of or need
for relief for those persons who normally provide care for the participant. Since this service is
provided in the caregiver’s home, applicable license or certification is necessary.
Respite in the Recipient’s Home. Supervision and care provided in the home of the client, by
qualified staff that possess a high school diploma, GED, or equivalencies or relevant
competencies, on a short-term basis, including on a short-term overnight basis, where there is an
absence or need for relief of those persons who normally provide care for the participant.
Self-employed Provider Rate. The fee for services performed by a person that is a provider and is
not paid a wage by another person or entity for services performed.
Session. A single group meeting.
Site-based Respite. Services provided by a licensed respite home designed to provide out-of-
home supervision and care to provide relief for the parents/primary caregivers.
Specialized Medical Equipment and Supplies. Devices, controls, or appliances to increase
abilities in activities of daily living, or to control or communicate with the environment.
Specialty Family Skills Development Program Model. A 14-to-16-week curriculum-based
program that engages multiple (ten to 12) families with children from newborn to adolescence, to
participate in 14 to 16, 2 ½ hour sessions led by a trained team of eight to 12 facilitators,
professionals, specialty providers, and volunteers. These groups are designed to address families
with unique and/or multiple challenges, and special support needs. The program includes a full
meal for all participants, and may include transportation for participants and child care for infants
and other children.
Speech/Language Therapy. Therapy services, including diagnostic evaluation and therapeutic
intervention, that are designed to improve, develop, correct, rehabilitate, or prevent the worsening
of speech/language communication and swallowing disorders that have resulted in lost, impaired,
or reduced speech/language communication and swallowing abilities as a result of acute or
chronic medical conditions, congenital anomalies, or injuries. Speech and language disorders are
those that affect articulation of speech, sounds, fluency, voice, swallowing (regardless of presence
of a communication disability), and those that impair comprehension, or spoken, written, or other
symbol systems used for communication.
State Funding. The aggregate state fiscal year amount of payments to a provider by a governmental
unit for services purchased at rates established in 101 CMR 414.00. State funding does not include
any amounts attributable to federal funding or grant funds.
Unbundled Intensive Foster Care Special Support Services. This model of intensive foster care
represents a modification of the model that is the basis for 101 CMR 411.00: Rates for Certain
Placement, Support, and Shared Living Services. This model was requested by the Department of
Children and Families (DCF) and eliminates the family resource worker because a DCF
employee fulfills this role.