106 CMR 361.620
Questionable Information
To be considered questionable, the information on the application must be inconsistent with
statements made by the applicant, inconsistent with other information on the application or
previous applications, or inconsistent with other information known or reported to the
Department. When determining if information is questionable, the worker must review each
household's individual circumstances. For example, if a household reports expenses that exceed
income, the worker may determine that further verification is required. This circumstance is not,
in and of itself, grounds for denial. Instead, the worker must explore with the household how
it is managing its finances, whether the household has resources or excluded income and how
long the household has managed under these circumstances.
No group shall be required to provide more intensive verification of questionable information
due to their race, religion, ethnic background, or national origin, such as, but not limited to,
migrant farmworkers, American Indians or sponsored noncitizens.