106 CMR 367.375
Hearing Official
(A) The person designated by the Department to preside over the hearing shall be the hearing
official. The hearing official shall be an impartial party who does not have any personal stake
or involvement in the case and who was not directly involved in the initial determination of the
action which is being contested.
(B) The hearing official shall have the following powers and duties:
(1) Administer Oath. The hearing official shall administer oaths;
(2) Ensure Consideration of Issues. The hearing official shall ensure that all relevant issues
are considered;
(3) Record Evidence. The hearing official shall request, receive and make part of the record
all evidence determined necessary to decide the issues being raised;
(4) Regulate the Conduct of the Hearing. The hearing official shall regulate the conduct and
course of the hearing consistent with due process to ensure an orderly hearing;
(5) Inform Appellants of Right to Interpreter. The hearing official shall inform appellants
who are not fluent in English of the right to a full and accurate interpretation by their own
interpreter, or by a Department-provided interpreter. The hearing official shall conduct the
bilingual hearing in accordance with the guidelines found in the Manual for Transitional
Assistance Referees. The purpose of these guidelines is to enable non-English speaking
appellants to understand and to participate in the entire hearing as fully as if the appellant
were fluent in English. To achieve this end, all statements made by parties present for the
hearing, including questions, answers, and comments of the appellant, hearing official,
witnesses, and any other persons participating in the hearing, shall be fully translated into
both languages without alteration of such statements, such as by changing from the first
person to the third person;
(6) Order Medical or Professional Evaluations. The hearing official shall order, where
relevant and useful, an independent medical assessment or professional evaluation from a
source agreed upon by the household and the Department. The Department will pay for the
medical evaluation. In any case in which the appellant hires a signature expert and is
responsible to pay a fee, the Department will pay a reasonable fee if the appellant prevails
either at the administrative hearing or in a court appeal from the administrative hearing; and
(7) Render a Hearing Decision. The hearing official shall provide a record and render a
hearing decision in the name of the Department.