Receiving Benefits

Clients receive benefits through the Department. It is the Department's responsibility to: (A) Tell applicants and clients of the requirements and benefits of the program; (B) Tell applicants and clients of their rights and responsibilities; (C) Respect the rights of applicants and clients; (D) Determine eligibility and amount of the grant; (E) Inform applicants who are denied benefits of the availability of other Department programs for which they may be eligible; (F) Make necessary referrals for related benefits and services; and (G) Perform administrative activities required.