107 CMR 11.15
Fair Hearing
The individual, or their authorized representative, may appeal the administrative review
decision by filing a petition for a fair hearing with the Appeals Coordinator within 30 days of the
issuance date of the written administrative review decision.
The Appeals Coordinator will schedule the fair hearing to be held within 60 days of
receiving the petition.
The fair hearing shall be conducted by an impartial hearing officer designated by the
Commissioner. The hearing officer may be an employee of the Commission, provided, that such
employee does not have a direct or indirect interest, personal involvement, or bias in the hearing
in accordance with 801 CMR 1.02: Informal/Fair Hearing Rules.
The fair hearing shall be conducted according to the provisions of Informal Rules of
Adjudicatory Procedure found at 801 CMR 1.02: Informal/Fair Hearing Rules.
The individual, authorized representative, or an advocate on behalf of the individual is
entitled and shall have access to the HCAP record. A signed release from the individual, or
authorized representative, is necessary to allow an advocate access to these records. The
authorized representative and/or advocate may accompany the individual to the fair hearing.
HCAP must be informed of the individual’s intent to have an advocate present. Both the
individual and the HCAP staff shall present their case.
(6) The hearing officer shall render a decision based on documentation and evidence submitted
by the parties at the hearing and the HCAP policies and regulations. A written decision shall be
mailed to the individual, or authorized representative, and the HCAP staff, no later than 45 days
after the hearing. This decision constitutes the final decision by the agency.
(7) Individuals dissatisfied with the decision of the hearing officer have the right to pursue an
appeal at their own expense, through the appropriate Superior Court of the Commonwealth
pursuant to M.G.L. c. 30A.