107 CMR 1.03
Time Limits
(1) A Fair Hearing must be held by an impartial hearing officer within 60 days of an applicant or other
eligible individual’s request for a review of a determination made by the Commission unless informal
resolution or a mediation agreement is achieved prior to the 60th day or both parties agree to a specific
extension of time.
(2) All requests to the Commissionconcerninga fair hearingshall be considered filed on the date on
which they are actually received by the central administrative office. All communications from the
Commission, including correspondence about the process shall be considered to be filed on the date
on which they are deposited in the United States mail, properly addressed, postage prepaid, or
delivered in person. Electronic communication or correspondence shall be considered filed at the
central administrative office during usual business hours but not later than 5:00 P.M., however all
electronic correspondence regarding a fair hearing must be followed by a written and signed request
by the individual or his/her representative or advocate.