107 CMR 1.07
Mediation
(1) The Mediation process:
(a) shall be voluntary on the part of the parties;
(b) shall be not used to deny or delay the right of an individual to a hearing or to deny any other
right afforded; and
(c) shall be conducted by a qualified and impartialmediator who is trained in effective mediation
techniques. The Commission shall maintain a list of individuals who are qualified mediators and
knowledgeable in laws (including regulations) relating to the provision of vocational rehabilitation
services under the Rehabilitation Act, from which the mediators shall be selected, and shall bear
the cost of the mediation process.
107: continued
(2)
An agreement reached by the parties in the mediation process shall be set forth in a written
mediation agreement In the event that no agreement between the parties is reached in mediation, an
applicant, an eligible individual or their authorized representative who are parties to the dispute have
the right to resolve such disputes through a fair hearing.
(3) Discussions that occur during the mediation process shall be confidential and may not be used as
evidence in any subsequent due process hearing or civil proceeding. The parties to the mediation
process are required to sign a confidentiality pledge prior to the commencement of such process.