108 CMR 12.01
Providing Required Services to the Veterans and Dependents
(1) The directors of veterans’ services of every district shall perform the duties of their office ineach
of the municipalities comprising such district.
(2) The Secretary requires every district, whetherexistingornewly formed, to maintain a central office
within the district to insure that veterans and their dependents will be able to contact and receive such
proper advice and assistance by a district’s director of veterans’ services.
(3) Districts are encouraged to maintain satellite offices inthe municipalbuildingsin other municipalities
within said district where veterans and their dependents can meet in confidence with the district
director.
(4) In every central office maintained within the district, the hours of operation shall be the hours of
operation of the main municipal building of that municipality. In every office or municipal building, the
name of the District Director, hours of operation, locations of every office within said district, and
telephone numbers shall be posted conspicuously and readily accessible for all to read.