108 CMR 7.11
Moving and Transportation Assistance
Moving and transportation assistance is providedtorecipientswho meet the following criteria. The
recipient must have a significant social, medical, orfinancialproblemwhich may be alleviated by moving
or travel; be eligible for veteran’s benefits; have insufficient resources for such moving and
transportation assistance; not previously been in receipt of moving assistance.
(1) Moving and Transportation within the Commonwealth.
(a) Moving Assistance. The veterans’ agent must obtain DVS prior approval before granting
benefits for moving an applicant’s furniture, household goods, and personal possessions. The
veterans’ agent’s request must include documented need and eligibility in accordance with the
criteria in 108 CMR 7.11(1) through (4). The move must be conducted by a duly certified carrier
or mover after the veterans’ agent has obtained three quotes. Transportation assistance may be
granted with prior approval by the most economical means.
(b) Transportation Assistance to Medical Appointments. A recipient who is medically unable,
as documented by a physician, to drive himself or herself; or who is not a licensed operator or who
does not own his or her ownvehicle; and who certified that he or she has exhausted all affordable
alternative transportation which he or she can afford, may receive transportation assistance to
medical appointments. The veterans’ agent must obtain prior approval from the Secretary.
(2) Transportation outside the Commonwealth. No moving expenses for personal effects shall be
allowed for moving outside the Commonwealth. Transportation assistance with prior DVS approval
may be allowed for moving outside the Commonwealth if the veterans’ agent provides documented
need and eligibility in accordance with the criteria in 108 CMR 7.11(1) and (2). Transportation is to
be provided by the most economical means.
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