General Rule for Cooperation

(1) The applicant or recipient of benefits is required to reasonably cooperate with the veterans’ agent and DVS in the processing of his or her application and maintaining his or her eligibility. Such cooperation shall include, but is not limited to, giving his signed consent for medical treatment, physical or mental examinations, power of attorney to examine VA records, court records, tax or financial records, and investigation of efforts to obtain employment pursuant to 108 CMR 7.01(3) and (4). The veterans’ agent shall determine what constitutes reasonable cooperation on the basis of the facts peculiar to each case. (2) Where the veterans’ agent feels that the applicant or recipient is not providing reasonable cooperation, he or she shall issue a written Notice of Intent in accordance with 108 CMR 8.02 that failure to cooperate may result inthe suspension of benefits payment to the recipient. If the applicant or recipient persists in his or her failure to cooperate, the veterans’ agent shall issue a Notice of Action in accordance with 108 CMR 8.03.