110 CMR 4.32
The Response Decision Supported, Substantiated Concern, or Unsupported
(1) Based on the facts gathered during the response, the assessment of parental capacities, the
results of the risk assessment tool, and clinical judgement, the response worker, in consultation
with the supervisor determines the following:
(a) A finding on the reported allegations(s) or discovered conditions, including a finding on
any person(s) responsible, and
(b) A determination as to whether Department intervention is necessary to protect the safety
and well-being of the child(re) and mitigate identified risks. Circumstances to consider when
determining whether intervention is necessary include:
1. The role of the alleged perpetrator;
2. The current and potential threat posed by the alleged perpetrator; and
3. The actions of the parent(s) or caregiver(s) and their ability to maintain safety.
The Department's findings under 110 CMR 4.32(1) form the basis of the Department's
decision on the report. Based on these findings the Department determines whether the report
is supported, is a substantiated concern, or is unsupported.
(a) A report if "Supported" if the Department determines:
1. There is reasonable cause to believe a child(ren) was abused or neglected, or was or
is at substantial risk of being abused or neglected; and
2. The action or inactions by the parent(s) or caregiver(s) place the child(ren) in danger
or present substantial risk to the child(ren)'s safety or well-being; or a person was
responsible for the child(ren) being a victim of sexual exploitation or human trafficking.
(b) A report is a "Substantiated Concern" if the Department determines:
1. There is reasonable cause to believe a child(ren) was neglected; and
2.
The actions or inaction by the parent(s) or caregiver(s) create a moderate risk and
there is a presence of contributing factors that increase the likelihood of the child(ren)
being neglected.
(c) A report is "Unsupported" if the Department determines:
1. There is not reasonable cause to believe a child(ren) was abused or neglected, or the
child(ren)'s safety or well-being is being comprised; or
2.
The person believe to be responsible for the abuse or neglect was not a caregiver,
unless the abuse or neglect involves sexual exploitation and/or human trafficking where
the caregiver distinction is not applied.
Definition of "Reasonable Cause to Believe". For the purposes of 110 CMR 4.32,
"Reasonable Cause to Believe" means a collection of facts, knowledge or observations which
tend to support or are consistent with the 51A report allegations, and when viewed in light of the
surrounding circumstances and credibility of persons providing information would lead one to
conclude that a child(ren) has been abused or neglected.
(4) The Department documents its findings, including the final disposition, in the written 51
B response.