110 CMR 5.04
How Conducted
(1) Upon assignment, the social worker reviews the material included in the case record. If the material
indicates that a previous case record exists, the social worker accesses and reviews the previous record(s).
(2) The social worker, together with the client, identifies family members who will be included in the
assessment. The assessment process includes the active involvement of all family members. For the purpose
of assessment, family is defined as: all family members and other individuals residing in the home, children
in Department placement, children residing out of the home, and any parent/parent substitute living out of the
home.
5.04: continued
(3) The assessment involves collateral contacts with extended family, service providers, and other resources
identified by the social worker and family. If the family is willing to sign the required releases permitting the
Department to contact these collateral sources, the social worker proceeds to contact these collaterals. If the
family is not willing to sign releases, the social worker documents this in the dictation and proceeds with the
assessment without the benefit of collateral contacts.
(4) During the course of the assessment, the social worker shall have a minimum of three face-to-face
contacts with parents and other individuals who reside in the home, the first of which occurs within five
working days after the assignment of the case to the social worker responsible for completing the assessment.
Two of the three face-to-face contacts take place in the home. If an out-of-home parent/parent substitute can
be located, he/she is visited a minimum of one time, at a mutually agreeable location, during the assessment.
All children are visited a minimum of two times during the assessment. The first face-to-face contact occurs
in the child's current residence within five working days after the assignment of the case to the social worker
responsible for completing the assessment.
(5) If the social worker is not able to meet with the individuals in the family, cannot conduct the expected
number of visits, and/or it is not possible or appropriate to conduct a visit in the expected location set forth in
110 CMR 5.04(4), the social worker discusses this with his/her supervisor prior to the completion of the
assessment. The reason(s) why the visits were not conducted, and/or occurred at a different location, and the
outcome of the discussion with the supervisor are documented in the case record.
(6) In cases which were opened as a result of a supported investigation, under M.G.L. c. 119, § 51B, the
social worker informs the family that they may submit information to her/him regarding the investigation
decision which will be reviewed at the completion of the assessment.
(7) As part of the assessment, the social worker should request a check of the Registry of Alleged
Perpetrators for all household members. For protective cases only, the social worker, in consultation with
his/her supervisor, should determine if there is a need to conduct a Criminal Offender Record Information
(CORI) check on a household member. When such a determination is made, the social worker should submit
a request in accordance with the Department's Policy and Procedures for Accessing Name Search, Central
Registry, Registry of Alleged Perpetrators, and CORI Checks policy, (Department Policy # 86-014(R).
(8) If an assessment if being completed as the result of a supported investigation under M.G.L. c. 119, § 51B,
and the family refuses, despite reasonable casework efforts, to participate in the assessment process, the
social worker and supervisor consult with the Area Director, or designee, to determine risk to the child(ren)
and, in consultation with a Department attorney, to determine if there are reasons to pursue legal action.
(9) Documentation. Information gathered during the assessment process is documented, by the social worker,
in consultation with the supervisor, utilizing a form or an electronic method established by the Department's
Assessment policy, Department Policy # 85-011. The assessment is based on an evaluation of information
learned from the interviews with all family members and collateral contacts and the use of the Department's
Risk Factor Matrix.
(10) Outcome. Following completion of the assessment, the social worker and supervisor determine if the
case will remain open or be closed.
For cases remaining open the social worker and supervisor determine who in the family will be receiving
services and be included in the service plan. The social worker verbally informs the family of the outcome of
the assessment and also provides the family with written notification.
For cases that will be closed after the assessment, the social worker verbally informs the family of the
outcome of the assessment and proceeds in accordance with 110 CMR 9.00 et seq. and the Department's Case
Closing Policy (Department Policy # 86-007(R)).