Delinquent Payments - Termination of Basic Child Care Services

(1) All child care fees must be paid no later than the last business day of the week prior to the week being paid for. (2) A fee is delinquent if it is not received by the Department or provider agency by the end of the day on which it is due. (3) Clients who fail to pay a weekly fee on time will be sent a notice that their services will be terminated unless the delinquent fee is paid. Payment must be made by the 14th calendar day after the notice is issued or the services will be terminated the following service day. Families who are habitually late and therefore receive five such notices in a fiscal year will be terminated on the fifth notice even though they pay their late fee. However, a client may appeal any termination notice via the fair hearing process. In order to have services continue pending the outcome of the fair hearing, the client must pay any delinquent fees by the date stated and must continue to pay all current fees as they become due. If this is not done, the fair hearing may still be held but services will be terminated and will only be reinstated if the decision is favorable to the client.