Evaluations

(1) Purpose. Routine evaluations shall be conducted by the Commission based on the forms promulgated by the Program Director. These evaluations shall serve as one measure of the degree to which a vendor is operating his or her facility consistent with 111 CMR 3.00, the permit, and the vendor's agreements. (2) Frequency. Each facility shall be evaluated at least twice per calendar year, and on such occasions as the Commission may deem appropriate. (3) Scoring. Each evaluation shall utilize the Evaluation Form issued by the Program Director. For purposes of 111 CMR 3.11(2), 75 points or more shall be deemed a passing score, 74 points or less shall be deemed a failing score. (4) Procedure. Within 30 days of completion of an evaluation, the Commission shall deliver (in hand or by mail) to the vendor a written evaluation. The vendor may appeal the results of said evaluation within 30 days of receipt thereof. Upon request, the Commission shall offer assistance to raise future scores, and may perform a follow-up evaluation within 45 days of the evaluation in question.