103 CMR 157.12
Appeal Process
(1) Institution. If an individual is dissatisfied with the screening employee's decision regarding
the request to review evaluative information pertaining to the individual, the individual may
appeal, in writing, to the Superintendent. The Superintendent or a designee shall respond, in
writing, to the individual within 15 business days of receipt of appeal.
(2) Central Office. If an individual is dissatisfied with the screening employee's decision
regarding the request to review evaluative information pertaining to the individual contained at
the central office, the individual may appeal, in writing, to the Assistant Deputy Commissioner
of Reentry. The Assistant Deputy Commissioner of Reentry shall respond, in writing, to the
individual within 15 business days of receipt of appeal.