118 CMR 4.05
Referral to Other Agencies
Reports regarding Elders, Children, or Patients/Residents of Certain Long-term Care
Facilities.
(a) Upon receipt of a report alleging abuse of an elderly person (defined as an individual
who is 60 years of age or older), the Commission shall immediately refer such report to the
Executive Office of Elder Affairs for appropriate action pursuant to M.G.L. c. 19A.
Upon receipt of a report alleging abuse of a child (defined as an individual who is
younger than 18 years old), the Commission shall immediately refer such report to the
Department of Children and Families for appropriate action pursuant to M.G.L. c. 119.
Upon receipt of a report alleging abuse of a patient or resident of a long-term care
facility as defined in M.G.L. c. 111, § 71, and 118 CMR 2.02: Meaning of Terms, the
Commission shall immediately refer such report to the Department of Public Health for
appropriate action pursuant to M.G.L. c. 111.
(2) Reports regarding Individuals Whose Caretaker is a State Agency.
(a) Upon receipt of a report alleging abuse of a person with a disability whose caretaker is
a state agency, the Commission, after making the jurisdictional and urgency determinations
required by 118 CMR 4.03 and 4.04, shall refer the report for investigation to either an
investigator of the Commission, or to the investigation division of the agency within the
Executive Office of Health and Human Services that has jurisdiction over the entity
providing services or treatment to the person with a disability or that provides or has
contracted for or licensed the provision of services or treatment to the person with a
disability.
For purposes of investigation, when a person with a disability has multiple caretaker
agencies, the agency which is designated as the referral agency shall be that agency which
is deemed by the Commission to be the agency with sufficient contacts with the person with
a disability and the circumstances of the alleged abuse so as to allow for the most efficient
and expedient investigation of the alleged abuse and the provision of protective services.
Unless the Commission intervenes in the case pursuant to 118 CMR 4.09(2)(b) or (c), each
referral agency shall collaborate, as needed, with other agencies in the investigation of cases
involving such individuals, but shall retain the responsibility for completing the investigation
and preparing an evaluation and investigation report.
If the referral agency objects to the Commission's designation of that agency as the
appropriate referral agency, the referral agency shall immediately contact the Executive
Director of the Commission, or his or her designee, and request an immediate ruling on the
designation. The ruling of the Executive Director or designee shall be final.
(3) Reports regarding Individuals Whose Caretaker Is Not a State Agency.
(a) Upon receipt of a report alleging abuse of a person with a disability whose caretaker is
not a state agency, and the person with a disability has a single type of disability, the
Commission, after making the determinations required by 118 CMR 4.03 and 4.04, shall
refer the report for investigation to either an investigator of the Commission or to the
appropriate agency as specified in 118 CMR 4.05(3)(b) and (c) which agency shall appoint
an investigator who shall conduct an investigation pursuant to the time requirements of
M.G.L. c. 19C, § 5, and 118 CMR 5.01(2): Substantiated Investigations of Abuse of Persons
with an Intellectual or Developmental Disability. Unless the Commission intervenes in the
case pursuant to 118 CMR 4.09(2)(b), each referral agency shall collaborate, as needed, with
other agencies in the investigation of cases involving such individuals, but shall retain the
responsibility for completing the investigation and preparing an evaluation and investigation
report.
(b) The case shall be referred by the Commission as follows:
1. When, as can best be determined from the intake, the alleged victim is a person with
a developmental disability or a person with an intellectual disability, as defined by
M.G.L. c. 123B, the case shall be referred to and investigated by the Department of
Developmental Services or an investigator of the Commission.
2.
When, as can best be determined from the intake, the alleged victim has a mental
disability which is not the result of a head injury nor is the alleged victim a person with
a developmental disability or person with an intellectual disability, the case shall be
referred to and investigated by the Department of Mental Health or an investigator of the
Commission.
3. When, as can best be determined from the intake, the person who is the subject of the
abuse report has a head injury or one or more other physical disabilities and does not
have a mental disability, the case shall be referred to and investigated by the
Massachusetts Rehabilitation Commission or an investigator of the Commission.
4. When a person with a disability who is the subject of an abuse report has more than
one type of disability, the agency which is designated as the referral agency shall be that
agency deemed by the Commission to be the agency with sufficient contacts with the
person with a disability and the circumstances of the alleged abuse so as to allow for the
most efficient and expedient investigation of the alleged abuse and the provision of
protective services.
(c) If the referral agency objects to the designation of that agency as the appropriate referral
agency, the referral agency shall immediately contact the Executive Director of the
Commission, or his or her designee, and request an immediate ruling on the designation. The
ruling of the Executive Director or designee shall be final.