121 CMR 1.320
Auxiliary Aids and Interpreter Assistance for the Appellant
(1) ORI shall inform appellants that, upon reasonable request, it will provide auxiliary aids to
appellants who have impaired sensory, manual or speaking skills if the impairment(s) would
prevent adequate participation of the appellant at the hearing. ORI shall appoint an interpreter
for an appellant who is deaf or hearing-impaired, unless the appellant provides his or her own
interpreter or knowingly and voluntarily signs a waiver of interpreter assistance.
(2) ORI shall inform appellants that if their limited English language proficiency prevents them
from participating in a hearing an interpreter will be appointed at no cost to them unless they
want to bring their own interpreters.