121 CMR 1.415
Grounds for Appeal
Applicants and participants have a right to request a fair hearing in any of the situations
described below:
(a) Denial of an application or request for participation in MRRP or a component under
MRRP or the right to apply or reapply for participation in MRRP or a component under
MRRP;
(b) The failure of a Case Management Provider to give notice in a timely manner of action
on an application for MRRP;
(c) A Case Management Provider action concerning the suspension, reduction or
termination of assistance of any kind under MRRP;
(d) The failure of the Case Management Provider to give notice in a timely manner of action
taken on a request for increased assistance;
(e) Unresolved disputes involving:
1. issues concerning employment or training services, including, but not limited, to the
designation of a participant, exemption from participation status, good cause
determination;
2. scope and amount of payment; or
3. a decision to recoup an overpayment;
(f) Any condition of eligibility for, or receipt of, assistance which is not authorized by
121 CMR 2.400 through 2.565;
(g) The failure of the Case Management Provider to act upon a request for assistance within
time limits required by 121 CMR 2.600: Determination of Initial and Continuing Eligibility.
(h) A denial or termination of eligibility for Refugee Medical Assistance. If a specific
medical service is denied or a provider of medical services is denied, the appeal is through
the Division of MassHealth.