121 CMR 2.340
Responsibility for Cooperating in the Eligibility Determination Process
(1) Case managers shall review case records to monitor continued eligibility and progress
toward durable self-sufficiency. A refugee shall cooperate in this process as a condition of
continued eligibility. Case managers may schedule an appointment with a refugee as part of the
review process when they are aware of changes or anticipated changes in family composition,
income, employment, and other changes in circumstances that may affect eligibility, or an
approaching or past critical point in the Family Self-sufficiency Plan.
(2) A refugee is responsible for keeping scheduled appointments. A refugee who misses a
scheduled meeting to determine eligibility may be ineligible unless he or she contacts the case
manager by the day of the meeting to reschedule or, if unable to make such advance contact, the
day after the circumstances ended that prevented the contact.