Requests for Information

(1) Public Information. (a) All requests to OVA for public records shall be directed to the Office of the Veteran Advocate Public Records Officer (PRO) who shall initially determine whether the requested documents are public records within the meaning of M.G.L. c. 4, § 7, clause 26. (b) The PRO shall make a written report to the General Counsel indicating the reasons for the initial determination. (c) If the General Counsel determines that the requested documents are public records, they shall authorize inspection of such records by the requesting party or release of a copy of such records to the requesting party upon receipt of reimbursement for the costs of reproduction. (2) Non-public Information. All requests for records or documents not public within the meaning of M.G.L. c. 4, § 7, clause 26 and M.G.L. c. 12A, § 13 shall be directed to the Veteran Advocate who shall respond to such request.