124 CMR 2.03
Definitions
Agency. The Massachusetts Office for Victim Assistance, which administers the provisions of
M.G.L c. 258B on behalf of the victim and witness assistance board.
Catastrophic Injury. An injury that creates a permanent impairment for the victim, including:
(a) spinal cord injury involving paralysis;
(b) amputation of an arm, hand, foot or leg;
(c) severe brain injury;
(d) second or third degree burns on 25% or more of the total body surface or third degree
burns on 5% or more of the face and hands;
(e) total or functional loss of vision or hearing;
(f) severe communication, sensory or motor disturbances; or
(g) any other injury that would otherwise qualify pursuant to M.G.L. c. 258C.
Claim. An application for compensation under M.G.L. c. 258C.
Claimant. A person who files a claim for compensation under M.G.L. c. 258C. A claim may be
filed by any person eligible for compensation as defined in 124 CMR 2.04, or by a parent or legal
guardian of any such person. Where two or more persons are eligible for compensation for the
same crime, their claims shall be joined under one master claim for compensation.
Crime. An act committed by a person which, if committed by a mentally competent, criminally
responsible adult who has no legal exemption or defense, would constitute a crime; provided,
however, that such act involves the application of force, intimidation or violence or the threat
of force, intimidation or violence by the offender upon the victim. The word "crime" shall
include any violation of any provision of M.G.L. c. 90, §§ 24 through 24O, or any conduct that
would constitute a violation of M.G.L. c. 209A or M.G.L. c. 258E.
The word "crime" shall apply to an act committed in the Commonwealth, including land
subject to federal jurisdiction. The word "crime" shall also apply to an act which occurs against
a resident of the Commonwealth in a state which does not have a crime victim compensation
program for which a resident of the Commonwealth would be eligible.
(Mass. Register #1564, 01/02/2026)
Crowdfunding. A method of raising funds by soliciting contributions widely on behalf of a
victim, their family, or community, often through various internet platforms following a crime.
Debt. Money or its equivalent which is, or is alleged to be, more than 30 days past due and
owing, unless a different period is agreed to by the debtor, under a single account whether or not
the obligation has been reduced to judgment, as a result of a purchase, lease, or loan of goods,
services, or real or personal property, for personal, family, or household purposes or as a result
of a loan of money which is obtained for personal, family or household purposes.
Debtor. A natural person or that person's guardian, administrator, or executor, who is present
or residing in Massachusetts and who is allegedly liable for a debt.
Crime Scene Cleanup. The removal of, or the attempted removal of, blood or other stains that
are the direct result of the commission of a crime or other dirt and debris caused by the
processing of the crime scene; provided, however, that crime scene cleanup shall not include the
replacement or repair of property damaged during the commission of the crime.
Dependent. The victim's spouse, parent, spouse's parent, child, grandchild, sibling, niece or
nephew, or other person who is wholly or partially dependent for support upon the victim at the
time of their injury or death due to a crime alleged in a claim made pursuant to M.G.L. c. 258C.
Director. The executive director of the Agency or the executive director's designee.
Family. The victim's spouse, parent, spouse's parent, grandparent, stepparent, child, grandchild,
or sibling, niece or nephew, or other person who is wholly or partially dependent for support
upon the victim at the time of the victim's injury or death due to a crime alleged in a claim made
pursuant to M.G.L. c. 258C.
Forensic Sexual Assault Examination. Medical care provided to victims of sexual assault that
may further the collection, preservation and documentation of forensic evidence.
Health Care Provider. Any doctor of medicine, osteopathy, or dental science, physician's
assistant, or a registered nurse or nurse practitioner, physical therapist, social worker or other
licensed mental health counselor, doctor of chiropractic, or psychologist or an intern, or a
resident, fellow, or medical officer licensed or registered by, or under the direct supervision of
a person who is licensed by, either the Massachusetts Board of Registration in Medicine, the
Massachusetts Board of Registration of Social Workers, the Massachusetts Board of Registration
of Psychologists, the Massachusetts Board of Registration of Allied Mental Health Professionals
or under M.G.L. c. 112 and its agents or successors in interest, or a hospital, clinic, or nursing
home licensed under the provisions of M.G.L. c. 111 and its agents and employees, or a public
hospital and its agents and employees. Health care provider includes providers licensed and/or
registered by a Massachusetts equivalent state licensing authority or certified by a recognized
national certification body for that profession.
Medical Care. Medical, psychological, dental, optometric, hospital and nursing care provided
to a victim including, but not limited to, medicines, medical, dental, optometric and surgical
supplies, and prostheses. It includes rehabilitation therapy, and rehabilitation equipment
reasonably necessary for basic self-care and to enable the victim to obtain or continue
employment. It also includes transportation costs incurred while obtaining medical care, as
provided in 124 CMR 2.03.
Minor. A person younger than 18 years old.
Offender. An adult or juvenile who commits a crime for which a claimant seeks compensation.
Out-of-pocket Loss. Unreimbursed or unreimbursable expense for services eligible for
compensation pursuant to M.G.L. c. 258C.
Security Measures. The replacement, repair or installation of locks, windows or other security
devices deemed to be reasonably necessary for the promotion of the victim's safety by the
Director after taking into consideration the nature of the crime.
State. A state of the United States, the District of Columbia, the Commonwealth of Puerto Rico
or any other possession or territory of the United States.
Verify. Provide proof by means of supporting documentation and statements directly to the
Agency from duly licensed or qualified service providers, vendors, or other agencies and
individuals as identified by Agency.
Victim. A victim is either:
(a) a person who suffers personal physical or psychological injury or death as a direct result
of:
1. a crime committed against the victim; or
2. attempting to assist a person during the commission of a crime against that person;
or
efforts to prevent a crime from occurring or apprehending an individual who
committed a crime in that person's presence; or
(b) a minor who suffers personal physical or psychological injury as a result of observing
or perceiving the commission of a crime against a family member or against a person upon
whom the minor is dependent. A minor who qualifies under 124 CMR 2.03: Victim (b)
shall join in the claim filed by or on behalf of the family member or person upon whom the
minor is dependent, but may not file a separate claim for compensation.