130 CMR 407.402
Definitions
The following terms used in 130 CMR 407.000 and Subchapter 6 of the Transportation
Manual have the meanings given in 130 CMR 407.402, unless the context clearly requires a
different meaning. The reimbursability of services defined in 130 CMR 407.000 is not determined
by these definitions, but by application of regulations elsewhere in 130 CMR 407.000 and
450.000: Administrative and Billing Regulations.
Additional Person — a person traveling in the same vehicle with another person for the purpose of
receiving services covered by MassHealth.
Advanced Life Support, Level 1 (ALS1) — when medically necessary, the provision of an
assessment by an advanced life support (ALS) ambulance provider or supplier and the furnishing
of one or more ALS interventions. An ALS assessment is performed by an ALS crew and results
in the determination that the patient’s condition requires an ALS level of care, even if no other
ALS intervention is performed. An ALS provider or supplier is defined as a provider trained to the
level of the Emergency Medical Technician-Intermediate (EMT-Intermediate) or Paramedic as
defined in the National Emergency Medicine Services (EMS) Education and Practice Blueprint.
An ALS intervention is defined as a procedure beyond the scope of an EMT-Basic as defined in
the National EMS Education and Practice Blueprint, as most recently published in the Federal
Register.
Advanced Life Support, Level 2 (ALS2) — when medically necessary, the administration of at
least three different medications or the provision of one or more of the following ALS procedures:
manual defibrillation/cardioversion, endotracheal intubation, central venous line, cardiac pacing,
chest decompression, surgical airway, or intraosseus line, as most recently published in the
Federal Register.
Ambulance — an aircraft, boat, motor vehicle, or other means of transportation, including a dual-
purpose vehicle, however named, whether privately or publicly owned, that is intended to be used
for and is maintained and operated for the transportation of sick, injured, or disabled persons and
that has in force a valid certificate of inspection and license issued by the Department of Public
Health (DPH) as set forth in 105 CMR 170.000: Emergency Medical Services System for the
implementation of M.G.L. c. 111C, regulating Ambulances and Ambulance Services (Department
of Public Health).
Authorized Provider — an individual authorized to sign medical necessity forms and PT-1 forms
requesting transportation for MassHealth members. An authorized provider must:
(1) be a physician (including an intern or resident), physician assistant, psychologist, dentist,
nurse midwife, nurse practitioner enrolled in MassHealth; or
(2) be a registered nurse designated and supervised by a physician enrolled in MassHealth.
Basic Life Support (BLS) — when medically necessary, the provision of basic life support (BLS)
services as defined in the National EMS Education and Practice Blueprint for the EMT-Basic
including the establishment of a peripheral intravenous (IV) line, as most recently published in the
Federal Register.
Broker — an entity that, pursuant to a selective contract with Executive Office of Health and
Human Services (EOHHS), procures and manages non-emergency transportation services for
MassHealth members in a designated area.
Brokered Transportation — transportation services that are provided pursuant to a selective
contract as described in 130 CMR 407.407.
Day Habilitation Program Representative — a health-care professional employed by a day
habilitation provider who is authorized to complete and submit PT-1 forms for MassHealth
members. A day habilitation program representative must be a registered nurse, a licensed
practical nurse, a day habilitation service manager as described in 130 CMR 419.426(B), or a
program director as described in 130 CMR 419.424: Staffing: Program Director.
Early Intervention Program Representative — a health-care professional employed by an early
intervention program provider who is authorized to complete and submit PT-1 forms for
MassHealth members. An early intervention program representative must
(1) be a registered nurse, an occupational therapist, a physical therapist, a psychologist, a
licensed clinical social worker, or a speech and language pathologist; and
(2) satisfy the staff qualifications specific to his or her position as described in 130 CMR
440.411: Staff Qualifications.
Emergency Medical Condition — a medical condition, whether physical or mental, manifesting
itself by symptoms of sufficient severity, including severe pain, that the absence of prompt
medical attention could reasonably be expected by a prudent layperson who possesses an average
knowledge of health and medicine, to result in placing the health of the member or another person
in serious jeopardy, serious impairment to body function, or serious dysfunction of any body
organ or part or, with respect to a pregnant woman, as further defined in § 1867(e)(1)(B) of the
Social Security Act, 42 U.S.C. 1395dd(e)(1)(B).
Emergency Services — medical services that are provided by a provider that is qualified to
provide such services, and are needed to evaluate or stabilize an emergency medical condition.
Escort — an escort can be a parent, guardian of a child, a caretaker, a guardian of a mentally
incompetent member, or an individual who physically assists a member with ambulating to and
from a medical appointment.
Fee-for-service Transportation — transportation services that are not provided pursuant to a
selective contract.
Locality — the town or city in which a member resides and the surrounding communities within
25 miles of the town or city in which the member resides.
Managed-care Representative — a clinical employee of a MassHealth managed-care organization
(MCO) or other MassHealth managed-care entity who has been designated to handle the
transportation requests of enrolled members, including a physician or nurse practitioner; or a
registered nurse, licensed practical nurse, or licensed social worker under the supervision of a
physician or nurse practitioner. For MassHealth managed-care providers of mental health and
substance abuse services, a clinical employee includes a physician or nurse practitioner; or a
registered nurse, licensed practical nurse, or licensed social worker under the supervision of a
physician or nurse practitioner, or a licensed clinical psychologist or a licensed, independent
clinical social worker.
Medically Necessary — a service is “medically necessary” if:
(1) it is reasonably calculated to prevent, diagnose, prevent the worsening of, alleviate,
correct, or cure conditions in the member that endanger life, cause suffering or pain, cause
physical deformity or malfunction, threaten to cause or to aggravate a handicap, or result in
an illness or infirmity; and
(2) there is no other medical service or site of service, comparable in effect, available and
suitable for the member requesting the service, that is more conservative or less costly to the
MassHealth agency. Services that are less costly to the MassHealth agency include, but are
not limited to, health care reasonably known by the provider, or identified by the MassHealth
agency pursuant to a prior authorization request, to be available to the member through
sources described in 130 CMR 450.317(c), 503.007: Potential Sources of Health Care or
517.007: Utilization of Potential Benefits.
Medical Necessity Form (MNF) — a form designated by MassHealth documenting the medical
necessity of fee-for-service transportation and its authorization by appropriate personnel.
Other Licensed Carrier — any carrier, including bus, train, plane, or boat, that is licensed by the
appropriate licensing board or agency.
Primary Care — the provision of coordinated, comprehensive medical services, on both a first-
contact and a continuous basis, to members enrolled in managed care. Services include an initial
medical history intake, medical diagnosis and treatment, and the communication of information
about illness prevention, health maintenance, and referral services.
Provider Request for Transportation (PT-1) — a form designated by and submitted to MassHealth,
used to request brokered transportation for a member. The PT-1 form documents the medical
necessity of the transportation requested and its authorization by appropriate personnel.
Public Transportation — mass fixed-route transportation services, including bus service, subway
trains, trolleys, and commuter rail service provided to the public in the Commonwealth of
Massachusetts pursuant to the authority granted to the Massachusetts Bay Transportation
Authority (MBTA) and regional transit authorities established under M.G.L. chs. 161A and 161B.
Transportation services provided by MassHealth through selective contracts with regional transit
authorities are not included in the definition of public transportation.
Shared Ride — transportation service provided to two or more members traveling in the same
vehicle for the purpose of receiving medical services covered by MassHealth.
Specialty Care Transport — a medically necessary ambulance transport, for a critically injured or
ill person, to provide a level of interhospital transportation service that exceeds the scope of the
ambulance paramedic’s clinical expertise as defined in the National EMS Education and Practice
Blueprint. Such transportation is necessary when a person’s condition requires ongoing care that
must be furnished by one or more health professionals in an appropriate specialty area (for
example, nursing, emergency medicine, respiratory care, cardiovascular care) or a paramedic with
additional training.
Urgent Care — medical services that are not primary care, and are needed to treat a medical
condition that is not an emergency medical condition.
Verbal Authorization — authorization of transportation by telephone or other oral means obtained
from the MassHealth agency when a Provider Request for Transportation (PT-1) form has been
submitted but has not been received by the MassHealth agency or when urgent care is required.
Waiting Time — the time spent by a vehicle and its driver and attendants in waiting to return a
member to the point of trip origin. Waiting time applies only when the member is not in the
vehicle.
Wheelchair Van — a motor vehicle that is specifically equipped to carry one or more persons who
are mobility-handicapped or using a wheelchair.