130 CMR 419.411
Transportation Services
(A) Transportation Service. Transportation service provides for transporting members from the
member’s home to the DH provider (for the provision of DH services) or from the DH provider to
the member’s home, including assisting the member while entering and exiting the vehicle, as
appropriate. For the purposes of this section, a home includes any residential service locations, as
well as private dwellings.
(B) Provision of Transportation.
(1) DH providers may provide transportation service as defined at 130 CMR 419.411(A)
either directly or through a subcontractor.
(2) The transportation plan must be documented in the member’s record.
(C) Rates of Payment. The MassHealth agency pays DH providers for transportation in
accordance with the applicable payment methodology and rate schedule established by EOHHS.
(D) Other Requirements. The DH provider must ensure that all transportation provided by the DH
program or its subcontractor meets the following criteria:
(1) All vehicles used for transporting members are licensed by the Massachusetts Registry of
Motor Vehicles;
(2) The operation of these vehicles is in accordance with all local, state, and federal statutes
and ordinances; and
(3) Any driver of these vehicles must
(a) possess a valid Massachusetts driver's license;
(b) have met the criteria for new employees outlined in 130 CMR 419.421(A);
(c) not operate any vehicle when impaired by any legal or illegal drug, including alcohol
and cannabis, even if such drug is prescribed to the driver;
(d) be certified in cardiopulmonary resuscitation (CPR) and first aid;
(e) have experience with or demonstrated competence in safely transporting people;
(f) have received training in meeting the needs, including the transportation-related needs
people with D/DD, behavioral health issues, persons with disabilities, and elderly persons;
(g) have received training in wheelchair securement and tie down procedures;
(h) have received training prior to contact with MassHealth members of the rules and
procedures for the mandated reporting of abuse or neglect of members; and
(i) have received training on universal precautions and infection control practices, prior to
contact with MassHealth members.
(E) Familial Subcontractor Requirements. The familial subcontractor must
(1) possess a valid Massachusetts driver's license;
(2) have met the criteria for new employees outlined in 130 CMR 419.421(A)(1)(b) through (e)
(3) not operate any vehicle when impaired by any legal or illegal drug, including alcohol and
cannabis, even if such drug is prescribed to the driver.
(F) Travel Distance and Time. The DH provider and the transportation provider should attempt to
minimize travel distance and travel time.
(130 CMR 419.412 through 419.415 Reserved)