130 CMR 421.416
Outreach
(A) A family planning agency must perform outreach activities. The objectives of an outreach
program include, but are not limited to, the following:
(1) to make known to an entire community the availability of family planning services;
(2) to encourage use of the agency's services by certain populations, such as adolescents and
persons eligible for MassHealth, that are not currently receiving services adequate to meet their
needs; and
(3) to build linkages and referrals with local agencies and professionals.
(B) An outreach program must attempt to address the objectives in 130 CMR 421.416(A) through
methods that are appropriate to the needs of the community. Any of the methods for providing
community education that are listed in 130 CMR 421.415(B) may also be used for outreach. In
addition, outreach methods must include one or more of the following:
(1) publications for distribution;
(2) advertisements;
(3) public-service announcements and media spots;
(4) information disseminated to groups and individuals in the target populations and, to the
extent possible, in the native language and in the locality of the populations;
(5) contact and information exchange with local transitional assistance offices; and
(6) establishment of referral agreements with local agencies and professionals.
MassHealth
Subchapter Number and Title
4. Program Regulations
Page
Family Planning Agency Manual
Transmittal Letter
Date