Administration

(A) Organization. Each center will establish an organization chart showing major operating service programs of the center, with staff divisions, administrative personnel in charge of each service program, and their lines of authority, responsibility, and communication. (B) Fiscal Management. Each center will establish a system of business management to ensure accurate accounting for sources and uses of funds, and proper expenditure of funds within established budgetary constraints and grant restrictions. (C) Data Management. Each center will develop and maintain a statistical information system to collect member, service utilization, and fiscal data necessary for the effective operation of the center. (D) Personnel Management. Each center will establish and maintain personnel policies and personnel records for each employee. (E) Staff Development and Supervision. (1) Each staff member must receive supervision appropriate to the person's skills and level of professional development. Supervision will be documented and will occur within the context of a formalized relationship with the supervisor and in accordance with 130 CMR 448.414(A). (2) Documentation of supervision will be maintained by the supervisor. (3) Each center will establish and implement procedures for staff training and evaluation. These procedures will require all staff who will be certified to administer the CANS, as described in 130 CMR 448.414, to complete the certification process established by EOHHS. (F) All documents described above must be made available to the MassHealth agency upon request.