103 CMR 421.20
Operating Procedures
The DSU administrator shall, subject to the approval of the Commissioner, establish procedures
for the operation of the DSU within 30 days of the date that the Commissioner designates an area as
a DSU. Copies of 103 CMR 421.20 through 421.21 relating to operating procedures and programs
shall be given to each inmate transferred to a DSU. The procedures shall cover the following areas:
(1) Security and Control.
(a) Movement Within the Departmental Segregation Unit. Procedures shall provide for when
inmates may be released from their cells and how they are to be supervised, the number of inmates
to be permitted out of their cells at any one time, and for visitation of inmates.
(b) Searches and Seizures. Procedures shall provide for searching an inmate or his cell, times for
conducting a search, searching of clothing, laundry or other property, and for the inventory and
storage of any property of the inmate which is held or confiscated as a result of a search.
(c) Inspections. Procedures shall provide for daily tours of inspection by the unit administrator
and other officers, and the logging of times of inspections and any observations.
(d) Log Books. Log books shall be maintained which include: the names of employees on duty
during each shift, all special orders of the DSU administrator, the names of all persons entering and
leaving the unit, as well as a summary of any events of significance to officers on the subsequent
shifts. There shall be special log books for recording the activities of each inmate. Employees shall
familiarize themselves with entries in log books each day.
(e) Disciplinary Offenses. Where an inmate is charged with a punishable offense by the DSU
administrator or other employee of the unit, such person shall promptly prepare and submit
disciplinary reports to the disciplinary officer of the state correctional facility pursuant to 103 CMR
430.00 et seq. Appropriate security measures may be taken prior to the preparation of such
reports.
(f) Maintenance. Procedures shall provide for repairs to be made by maintenance employees,
especially repairs which will keep cells well-lighted, well-heated and ventilated, and will keep sinks
and toilets operable, and for the inventorying and accounting of all tools and materials that are
brought into or taken out of the unit.
(2) Health, Sanitation and Safety.
(a) Medical and Psychiatric Services. A complete physical examination shall be scheduled for
each inmate upon transfer to a DSU. Medical and psychiatric services shall be provided, and
observation and treatment shall be provided for inmates who attempt suicide or appear to have
emotional difficulties.
(b) Bathing and Laundry Services. Each inmate shall receive at least three showers each week
and the same bedding supplies and laundry services as are available to inmates in the general
population.
(c) Exercise and Recreation. Inmates shall have a daily exercise and recreation period of at least
one hour a day at least five days per week, outside if weather permits. Procedures shall provide
for curtailment of the exercise and recreation period in exceptional circumstancesduetoinadequate
officer coverage or disruption in the DSU. Alternative plans for the exercise and recreation period
are to be made by the DSU administrator whenever a prolonged curtailment is anticipated.
(d) Sanitation. Procedures shall provide for an inmate cleaning his cell.
(e) Safety. Procedures for the purposes of fire prevention shall provide for the removal, inventory
and storage of excessive accumulations of property in the cell of each inmate.
(3) Meals. Inmates shallreceive three nutritionallysound meals each day. Procedures shall provide
for the manner in which meals are to be served, and anaccountingofallutensils that are used by each
inmate before and after each meal. The meals shall be the same as are provided to inmates in the
general population except that, when the inmate has used food as a weapon or to create a health or
sanitation hazard, an alternate nutritionally sound meal may be substituted.
(4) Haircuts and Shaving. Inmates shall receive haircuts, and shall be permitted to shave each day.
(5) Cell Furnishings and Fixtures. Each cell shall be furnished with a bed, table, chair, one blanket,
two sheets, one pillow, and one pillow case. Other furnishings may include, for example, a radio,
television and reading lamp and shall be subject to procedures for their removal and return.
(6) Clothing. Procedures shall provide for each inmate to receive state issued and other clothing
except as inconsistent with the security needs of the DSU.
(7) Visits. Procedures shall provide for visitation of inmates in areas located within the DSU or at
such other areas designated by the superintendent of the state correctional facility. Inmates in
segregation shall be afforded visiting privileges which are, as much as practicable, the same as those
available to inmates in the general population.
(8) Correspondence. Procedures shall be the same as those for the general population of the state
correctional facility.
(9) Reading Material. The availability of reading materials shall be the same as for the general
population of the state correctional facility. Procedures shall provide for requesting, receiving and
returning reading material from the library of the state correctional facility.
(10) Canteen. Availability of canteen shall be the same as for the general population of the state
correctional facility, except as inconsistent with the security needs of the DSU. Procedures shall
provide for requesting and receiving items from the canteen in the state correctional facility.
(11) Religion. Procedures shall provide for access to religious counseling or discussions, and the
attendance of an inmate at religious services or other ceremonies within the DSU or at such other
places designated by the superintendent of the state correctional facility.