130 CMR 464.412
Staff Composition Requirements
(A) Minimum Staffing Requirements. Each PACT provider must meet the minimum staffing and
staff composition requirements outlined in 130 CMR 464.412 to adequately provide the required
scope of services set forth in 130 CMR 464.411. All licensure staffing requirements must be met.
(B) Minimum Staffing Composition. Each PACT provider must have the following minimum staff.
(1) Program Director. The program director must have one full-time independent license in
nursing, social work, psychiatric rehabilitation, psychology, marriage and family therapy, or
mental health counseling, or must be a psychiatrist who meets licensing criteria. The program
director must have at least two years of direct experience treating persons with serious mental
illness, including at least one year of program management or supervisory experience in a mental
health setting. The program director may also function as a practicing clinician on the team. This
role is responsible for supervising all PACT team staff, unless that staff is supervised by the
team psychiatrist. This role must be supervised by the team psychiatrist.
(2) Medical Director. Each PACT provider must employ, whether on staff or by contract, a
psychiatrist to serve as medical director of the PACT team. The medical director must be
licensed by the Massachusetts Board of Registration in Medicine pursuant to M.G.L c. 112, §§ 2
through 12DD, c. 112 §§ 61 through 65 and 88, and 243 CMR 2.00: Licensing and the Practice
of Medicine, and certified by the American Board of Psychiatry and Neurology, the American
Osteopathic Board of Neurology and Psychiatry, or board eligible for such certification. The
medical director is responsible for supervising all PACT team staff, unless that staff is
supervised by the program director. The medical director also supervises the program director.
(3) Pharmacological Staff. Each PACT provider must employ, whether on staff or by contract,
sufficient staff to support the schedule of operations and provide pharmacological services to
members. The pharmacological staff is responsible for meeting regularly with the member,
providing pharmacotherapy assessments pursuant to 130 CMR 464.411(F)(7)(b), and medication
prescribing, reviewing, and monitoring pursuant to 130 CMR 464.411(F)(7). Pharmacological
staff must be qualified as follows.
(a) Psychiatrists must be licensed by the Massachusetts Board of Registration in Medicine
pursuant to M.G.L c. 112, §§ 2 through 12DD, c. 112 §§ 61 through 65 and 88, and 243
CMR 2.00: Licensing and the Practice of Medicine, and certified by the American Board of
Psychiatry and Neurology, the American Osteopathic Board of Neurology and Psychiatry, or
board eligible for such certification.
(b) Advanced practice registered nurses (APRNs) must have a specialty in psychiatric
treatment.
(c) Psychiatric nurses must be registered nurses with a master’s degree in psychiatric
nursing licensed by the Board of Registration in Nursing pursuant to M.G.L. c. 112,
§ 80B and 244 CMR 4.00: Advanced Practice Registered Nursing.
(d) Psychiatric clinical nurse specialists must be licensed by the Board of Registration in
Nursing pursuant to M.G.L. c. 112, § 80B and 244 CMR 4.00: Advanced Practice
Registered Nursing.
(e) Physician’s Assistants must be licensed by the Board of Registration of Physician’s
Assistants pursuant to M.G.L. c. 112 §9C to 9K and 263 CMR 3.00: Board of Registration of
Physician’s Assistants.
(4) Therapeutic Staff. These staff are responsible for the intensive 1:1 therapeutic relationship
with the member. The PACT provider must employ, whether on staff or by contract, at least two
of the following full-time therapeutic staff:
(a) a psychologist licensed by the Massachusetts Board of Registration of Psychologists,
and specializing in clinical or counseling psychology, or a closely related specialty, pursuant
to M.G.L. c. 112, §§ 118 through 127 and 251 CMR 3.00: Registration of Psychologists;
(b) an independent clinical social worker licensed by the Massachusetts Board of
Registration of Social Workers pursuant to M.G.L. c 13, §84 and 258 CMR 9.00: Licensure
Requirements and Procedures;
(c) a licensed mental health counselor licensed by the Board of Registration of Allied
Mental Health and Human Services Professions pursuant to M.G.L. c. 112, § 165 and 262
CMR 2.00: Requirements for Licensure as a Mental Health Counselor;
(d) a marriage and family therapist licensed by the Board of Registration of Allied Mental
Health and Human Services Professions pursuant to M.G.L. c. 112, §§ 163 through 172 and
262 CMR 3.00: Requirements for Licensure as a Marriage and Family Therapist; or
(e) other master’s and bachelor’s-level clinicians and staff sufficient to meet the needs of the
members served.
(5) Registered Nurse (RN). The PACT provider must employ, whether on staff or by contract,
at least one full-time registered nurse licensed by the Board of Registration in Nursing pursuant
to M.G.L. c. 112, § 80B and 244 CMR 3.00: Registered Nurse and Licensed Practical Nurse.
(6) Certified Peer Specialists. The program must employ, whether on staff or by contract, at
least one full-time certified peer specialist. Certified peer specialists must meet the requirements
in all applicable sections of 130 CMR 448.000: Community Behavioral Health Center Services.
(7) Substance Use Disorder Specialist. The PACT provider must employ, whether on staff or by
contract, at least one full-time master’s level clinician with experience treating members with
substance use disorders.
(8) Employment Specialist. The PACT provider must employ, whether on staff or by contract,
at least one employment specialist with experience in rehabilitation counseling or a related field
and at least one year of supervised experience in providing individualized job development and
supported employment on behalf of persons with mental illness. The PACT provider may
employ a single staff member to meet both this requirement and the staffing requirement for a
housing resource specialist under 130 CMR 464.412(B)(9).
(9) Housing Resource Specialist. The PACT provider must employ, whether on staff or by
contract, at least one housing resource specialist to assist members in finding housing that is safe
and affordable through establishing relationships with local housing authorities and housing
programs. The PACT provider may employ a single staff member to meet both this requirement
and the staffing requirement for an employment specialist under 130 CMR 464.412(B)(8).
(10) Additional Optional Staffing. The PACT provider may employ additional
multidisciplinary staff to support the schedule of operations and provide services to members.
Staff may include the following.
(a) Recovery Support Staff. Recovery support navigators and peer recovery coach staff
must meet all applicable requirements of 130 CMR 418.000: Substance Use Disorder
Treatment Services.
(b) Other Licensed Mental Health and Substance Use Disorder Practitioners. Other mental
health and substance use disorder practitioners must be licensed by the applicable licensing
body, including the Division of Professional Licensure, the Department of Public Health, or
the Board of Registration.
(c) Mental Health Workers. Bachelor’s-level and paraprofessional mental health workers
carry out rehabilitation and support functions.