130 CMR 610.085
Finality of the Appeal Decision
(A) Except as otherwise provided under 130 CMR 610.085(B), 610.085(C), and 610.091, the
following will apply.
(1) The decision of the hearing officer will be final and binding on the acting entity.
(2) The acting entity will not interfere with the independence of the fact-finding process of
the hearing officer. Facts found and issues decided by the hearing officer in each case are
binding on the parties to that case and cannot be disputed again between them in any other
administrative proceeding nor used as binding precedent by other parties in other
proceedings.
(B) A hearing decision that directs the MassHealth agency or managed care contractor to
authorize or pay for a medical service will have no effect if the appellant has not scheduled or
received such medical service within one year from the date of the hearing decision.
(C) In the case of a decision affecting a member enrolled in an ICO, where both the BOH and the
IRE have issued a ruling, the ICO is bound by the rulings and will provide the services which are
closest to the enrollee’s relief requested on appeal.