201 CMR 14.13
The Hearing
(1) Single Arbitrator. A single arbitrator shall preside over each hearing, unless otherwise
determined by OCABR. The conduct of the hearing shall encourage a full and complete
disclosure of the facts.
(2) Four Hour Hearing Limit. The hearing shall last no longer than four hours. If the arbitrator
determines that additional time is necessaryto obtain sufficient evidence to render an award, the
arbitrator may extend the hearing time. The hearing may also be extended upon the agreement
of each of the parties and the arbitrator. When a hearing is extended, the arbitrator may charge
an hourly rate for the additional time, which will be equally shared by the parties. The arbitrator
shall be required to account for the additional time in the final award. The arbitrator may not
charge for site inspections and consultations and such fees will not be considered in calculating
the four-hour hearing limit.
(3) Arbitration Hearing Record. The arbitrator shall record the hearing. Said recording shall
be the official record of the hearing and the parties may not make independent recordings of the
hearing. Copies of the official recording may be obtained from OCABR for a nominal fee.
(4) Oath. The arbitrator shall administer an oath or affirmation to each individual who testifies.
(5) Evidence Presentation. The parties may introduce any relevant evidence that will assist the
arbitrator in making a decision. Unduly repetitious or clearly irrelevant evidence may be
excluded. It shall, however, be in the arbitrator's sole discretion whether to allow such evidence.
The formal rules of evidence shall not apply.
(6) Completeness Responsibility. Each party is responsible for presenting all their evidence in
a concise manner on the day(s) of the hearing.
(7) Questions of Opposing Party. The arbitrator shall allow each party to question the other
after the party's presentation and shall allow questions of each witness after the witness'
testimony. The arbitrator may question any party or witness at any time.
(8) Order of Hearing. The arbitrator shall determine the order of the hearing.
(9) Oral Hearing Presumption. Notwithstanding the provisions of 201 CMR 14.07, the hearing
procedure presupposes that both parties and their designated agent will be present. However,
within the arbitrator's discretion, either party may offer written testimony only, so long as the
arbitrator and the other party are informed of such and are in receipt of the evidence at least
seven business days prior to the dayof the hearing. Written hearings shall be conducted pursuant
to the procedures set out in 201 CMR 14.07(2).
(10) Sworn Statement. All written testimony shall include a statement signed by the witness
under oath that the witness' testimony is true.
(11) Discretionary Arbitrator Consultations. The arbitrator may consult with the building
inspector or any other expert witness for technical advice or testimony. The arbitrator shall
provide a report of any such consultation to all parties. The arbitrator may, in their discretion,
allow rebuttal to the report.
(12) Unmanageable Hearings. After a warning, the arbitrator may terminate any hearing that
becomes unmanageable due to the behavior of either partyand enter judgment bydefault against
the party whose behavior made the hearing unmanageable.
(13) Additional Good Cause Hearings. For good cause shown as determined by the arbitrator,
the arbitrator may schedule one additional hearing after the initial hearing within a reasonable
time period as determined by the arbitrator. The arbitrator shall charge an hourly rate for their
time.
(14) Noncompliance Orders. If either party fails to comply with 201 CMR 14.00, the arbitrator
or OCABR shall make such orders as are just.