Disputing the Arbitrator's Decision

(1) The arbitrator or OCABR may make "technical corrections" to an arbitrator's decision. "Technical corrections" shall generally be defined as non-substantive computational corrections, typographical corrections, or other minor corrections. Either party may request a technical correction in writing, setting forth the requested correction and reason therefor, and must be received by the OCABR within 14 days of the mailing of the arbitrator's full written decision. A request for technical corrections shall not stop the running of the 21-day appeal of award period. (3) All claims concerning procedural irregularities, or complaints concerning an arbitrator's conduct or legal errors should be made by parties in writing to the OCABR. This information is requested to assist the OCABR in its oversight of the arbitration process and will not constitute an appeal of any kind. A dissatisfied manufacturer or dealer may, within 21 days from the issuance of the arbitrator's decision, file an appeal of such decision through a court of competent jurisdiction. In addition to any other rights and remedies, a dissatisfied consumer shall have the right to file suit against the manufacturer, dealer or lessor under M.G.L. c. 93 § 107(E) and (F).