103 CMR 430.34
DDU Staff Qualifications and Training
All correction officers, supervisors and managers assigned to the DDU shall be trained in
accordance with standards and qualifications adopted by the Commissioner in consultation with
the sheriffs and the Department of Mental Health and shall comport with the requirements set
forth in 103 DOC 216: Training and Staff Development.
Training should include but not be limited to suicide prevention, trauma informed care, crisis
intervention, de-escalation, signs and symptoms of mental illness, co-occurring disorders,
emergency response, code 99, fire exits, restraints, IMS entries, counts, showers, medication,
recreation, phones, rounds, pyramid of force, unit structure/operations, post orders, and
interpersonal communications.