205 CMR 238.23
Sports Wagering Counter
The system of Internal Controls submitted bya Sports Wagering Operator in accordance with
205 CMR 238.02 shall include policies and procedures relative to the Sports Wagering Counter.
(1) Each Sports Wagering Counter shall:
(a) Be designed and constructed to provide adequate security for the materials stored and
the activities performed therein. Such design and construction shall be approved by the
Commission;
(b) Include manually triggered silent alarm systems, which shall be connected directly to
the monitoring rooms of the surveillance and the security departments;
(c) Include one or more Ticket Writer Stations, each of which shall contain:
1. A Ticket Writer's drawer and interface through which financial transactions related
to Sports Wagering will be conducted;
2. A permanently affixed number, which shall be visible to the closed circuit television
system;
3. Manually triggered silent alarm systems, which shall be connected directly to the
monitoring rooms of the surveillance and the security departments; and
4. Full enclosures, unless funds in excess of $30,000 are either secured in a drop safe
approved by the Commission or transferred to the vault or cage.
(d) Include closed circuit television cameras capable of accurate visual monitoring and
recording of any activities, including the capturing of the patron's facial image when
conducting transactions at the counter;
(e) Have an alarm for each emergency exit door that is not a mantrap; and
(f) Include a secure location, such as a vault, for the purpose of storing funds issued by a
cage to be used in the operation of Sports Wagering. The vault shall:
1. Be a fully enclosed room, located in an area not accessible to the public;
2. Have a metal door with a locking mechanism that shall be maintained and controlled
by the Sports Wagering manager;
3. Have an alarm device that signals the surveillance department whenever the door to
the vault is opened; and
4. Have closed circuit television cameras capable of accurate visual monitoring and
recording of all activities in the vault.
(2) A Sports Wagering Counter shall have an operating balance not to exceed an amount
described in the system of internal controls submitted by a Sports Wagering Operator in
accordance with 205 CMR 138.02: Account Refusals. Funds in excess of the operating balance
shall be transferred to the cage in a secured container by an employee of the counter
accompanied by a security officer. Prior to transporting the funds, the security department shall
notify the surveillance department that the transfer will take place. The surveillance department
shall monitor the transfer. The funds shall be transferred with appropriate documentation.