205 CMR 257.03
Data Sharing
(1) A Sports Wagering Operator shall not share a patron's Confidential Information or
Personally Identifiable Information with any third party except for legitimate business purposes
necessary to operate or advertise a Sports Wagering Area, Sports Wagering Facility or Sports
Wagering Platform or to comply with M.G.L. c. 23N, 205 CMR, or any other applicable law,
regulation, court order, subpoena, or civil investigative demand of a governmental entity, to
detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or
prosecute those responsible for that activity, debug to identify and repair errors, to investigate,
respond to and defend against filed or reasonably anticipated legal claims, and for other
reasonable safety and security purposes. In addition, sharing of a patron's Confidential
Information or Personally Identifiable Information may be permissible where necessary to
conduct commercially reasonable review of a Sports Wagering Operator's assets in the context
of the sale of all or a portion of the Sports Wagering Operator's business.
(2) If a Sports Wagering Operator shares a patron's Confidential Information or Personally
Identifiable Information pursuant to 205 CMR 257.03(1), the Operator shall take commercially
reasonable measures to ensure the party receiving a patron's Confidential Information or
Personally Identifiable Information keeps such data private and confidential, except as required
for the authorized use or purpose pursuant to 205 CMR 257.03(1) The party receiving such data
shall only use a patron's Confidential Information or Personally Identifiable Information for the
purpose(s) for which the data was shared.
(3) If a Sports Wagering Operator deems it necessary to share a patron's Confidential
Information or Personally Identifiable Information with a Sports Wagering Vendor, Sports
Wagering Subcontractor, or Sports Wagering Registrant, a Sports Wagering Operator shall enter
into a written agreement with the Sports Wagering Vendor, Sports Wagering Subcontractor or
Sports Wagering Registrant, which shall include, at a minimum, the following obligations:
(a) The protection of all Confidential Information or Personally Identifiable Information that
may come into the third party's custody or control against a Data Breach;
(b) The implementation and maintenance of a comprehensive data-security program for the
protection of Confidential Information and Personally Identifiable Information, which shall
include, at a minimum, the following:
1. A security policy for employees relating to the storage, access and transportation of
Confidential Information or Personally Identifiable Information;
2. Restrictions on access to Personally Identifying Information and Confidential
Information, including the area where such records are kept, secure passwords for
electronically stored records and the use of multi-factor authentication;
3. A process for reviewing data security policies and measures at least annually; and
4. An active and ongoing employee security awareness program for all employees who
may have access to Confidential Information or Personally Identifiable Information that,
at a minimum, advises such employees of the confidentiality of the data, the safeguards
required the protect the data and potentially applicable civil and criminal penalties for
noncompliance pursuant to state and federal law.
(c) The implementation, maintenance, and update of security and breach investigation and
incident response procedures that are reasonablydesigned to protect Confidential Information
and Personally Identifiable Information from unauthorized access, use, modification,
disclosure, manipulation or destruction; and
(d) A requirement that the maintenance of all Confidential Information and Personally
Identifiable Information by a Vendor, Subcontractor or Registrant must meet the standards
provided in 205 CMR 257.02.
(4) Sports Wagering Operatorsshall, using reasonable protection methods, store all Confidential
Information and Personally Identifiable Information within their possession, custody or control,
in a secure manner, against alteration, tampering, or unauthorized access. In addition, Personally
Identifiable Information as indicated within 205 CMR 248.03(4) shall be stored in encrypted
form and protected in accordance with all provisions of 205 CMR 257.00.
(5) Sports Wagering Operators shall encrypt or hash communications over the internet or other
public network, and protect from incomplete transmission, misrouting, unauthorized message
modification, disclosure, duplication or replay all Confidential Information and Personally
Identifiable Information within their possession, custody or control. An Operator may request
approval by the Commission to protect the communication of Confidential Information and
Personally Identifiable Information over the internet or other public network in another manner
that is equally protective of the information in question.