207 CMR 15.09
Decision
No more than 52 days after the complaint was docketed, Department staff will issue a written
recommended decision. Parties may appeal the staff recommended decision to the Commissioner by
filing an application for appeal including supporting argument within five days from the issue of the staff
recommended decision. An opposing party may respond to the appeal within three days of the filing
of the appeal. No appeal of a staff recommended decision, or response thereto, filed outside these
time limits will be valid, absent a clear and convincing showing of good cause. If no appeal of the staff
recommended decision is filed, the Commissioner will review the staff recommended decision and issue
an order at the close of the appeal period. If an appeal is filed, the Commissioner will review the staff
recommended decision and issue an order on appeal, based on the available record, within ten days
of the filing of a response to an appeal or 13 days of the filing of an appeal.