209 CMR 40.01
Purpose and Scope
(1) Purpose. Unfair or deceptive acts or practices in or affecting consumer transactions are
unlawful under M.G.L. c. 167, § 2A. In addition, predatory home loan practices are prohibited
under M.G.L. c. 183C.
(2) Scope. 209 CMR 40.00 applies to any bank, any Massachusetts or out-of-state branch,
any association or corporation chartered and authorized to do a banking business by a state of
the United States other than the Commonwealth, by the District of Columbia, the
Commonwealth of Puerto Rico, any territory or possession of the United States or by a country
other than the United States, or a national banking association, federal savings and loan
association, federal savings bank or federal credit union, which has its main office located in
the Commonwealth or in any other jurisdiction named herein. 209 CMR 40.00 also applies to
any lender.