Content and Availability of Public Information

(1) Information Available to the Public. A mortgage lender shall maintain the following information to be made available to the public upon request: (a) all written comments received from the public for the current year and each of the prior two calendar years that specifically relate to the mortgage lender’s performance in helping to meet the mortgage credit needs of the Commonwealth, and any response to the comments by the mortgage lender, if neither the comments nor the responses contain statements that reflect adversely on the good name or reputation of any persons other than the mortgage lender or publication of which would violate specific provisions of law; (b) a copy of the public section of the mortgage lender’s most recent Performance Evaluation prepared by the Commissioner; and (c) a copy of the HMDA Disclosure Statement provided by the Federal Financial Institutions Examination Council pertaining to the mortgage lender for each of the prior two calendar years. (2) Copies. Upon request, a mortgage lender shall provide within five business days of the request, copies, either on paper or in another form acceptable to the person making the request, of the information required under 209 CMR 54.43(1). The mortgage lender may charge a reasonable fee not to exceed the cost of copying and mailing, if applicable.