212 CMR 2.01
Scope of Regulations
(1) Purpose and Applicability. The purpose of 212 CMR 2.00 is to promote the public welfare
and safety by improving the quality and economy of the appraisal and repair of damaged motor
vehicles. Any licensed appraiser, individual or corporate entitywho employs licensed appraisers
shall be bound by 212 CMR 2.00.
212 CMR 2.00 is intended to be read in conjunction with 211 CMR 133.00, Standards for
the Repair of Damaged Motor Vehicles.
(2) Authority. 212 CMR 2.00 is promulgated under the authority granted to the Auto Damage
Appraiser Licensing Board by M.G.L. c. 26, ยง 8G, as added by St. 1981, c. 775, ยง 1.
(3) The Board may from time to time issue Advisory Rulings and shall do so in compliance
with M.G.L. c. 30A, ยง 8.
(4) Definitions.
Appraisal - a written motor vehicle damage report as defined in M.G.L. c. 26, ยง 8G and in
compliance with the provisions of M.G.L. c. 93A, c. 100A, c. 90, ยง 34R, and c. 26, 8G.
Appraiser - means any person licensed by the Auto Damage Appraiser Licensing Board to
evaluate motor vehicle damage and determine the cost of parts and labor required to repair the
motor vehicle damage.
Claimant - means any person making a claim for damage to a motor vehicle for either first or
third party damages.
Independent appraiser - means any appraiser other than a staff appraiser who makes appraisals
under an assignment by an insurer or repair shop and shall include the owner or employee of a
repair shop who makes appraisals under a contract with an insurer.
Intensified appraisal - means the combination of the appraisal of a motor vehicle before its repair
and the reinspection of the vehicle subsequent to its repair.
Staff appraiser - means an appraiser who is an employee of an insurer and whose job duties
include the making of appraisals for his or her employer.
Supervisory appraisal - means an appraisal conducted by an insurance company or appraisal
company supervisor solely for the purpose of evaluating the appraisal ability of one of his or her
appraiser employees or for the purpose of providing on-the-job training of an appraiser
employee.