239 CMR 3.09
Control Over Arrangements and Disposition of Human Remains
(1) Everyregistrant and Licensed Funeral Establishment shall comply with 239 CMR 3.09(1)(a)
through (c) with respect to control over funeral arrangements and disposition of human remains:
(a) If a Licensed Funeral Establishment is a party to a pre-need funeral services contract,
as defined in 239 CMR 4.01: Definitions, for the benefit of the deceased person, and said
contract is still in effect at the time of that person's death, the terms of that contract shall
control the nature of the funeral goods and services to be provided, the manner in which
funeral services are to be conducted for the deceased, and the final disposition of the
deceased person's remains to the full extent provided in that contract. No Licensed Funeral
Establishment, nor any of its agents or employees, may cancel or materially alter any of the
arrangements specified in that contract, even if requested to do so by a member of the
deceased person's family or any other person, unless:
1. compliance with the terms of the original contract would result in a violation of any
applicable federal, state or local law or regulation; or
2. the Licensed Funeral Establishment is ordered to do so by a court of competent
jurisdiction.
(b)
Where there is no pre-need funeral services contract with the Licensed Funeral
Establishment in effect at the time of death for the benefit of the deceased person, or to the
extent that any such contract does not fully specify the nature of the funeral arrangements to
be provided, said License Funeral Establishment and its agents or employees shall give effect
first to any wishes of the deceased person regarding the nature of the funeral goods and
services to be provided, the manner in which funeral services are to be conducted, and/or the
final disposition of the deceased person's remains, which have been expressed in any written
document which was signed by the deceased person in the presence of a witness. In the
absence of an order from a court of competent jurisdiction to the contrary, said written
document shall be sufficient legal authorization for implementation of the arrangements
specified therein.
(c) To the extent that there is no pre-need funeral services contract in effect at the time of
death for the benefit of the deceased person, and no other valid written document indicating
the wishes of the deceased person with respect to the nature of the funeral goods and services
to be provided, the manner in which funeral services are to be conducted, or the final
disposition of the deceased person's remains, the Licensed Funeral Establishment and its
agents or employees shall follow the directions of the deceased person's surviving kin, in the
following order of priority:
1. the surviving spouse of the deceased;
2. the surviving adult children of the deceased;
3. the surviving parent(s) of the deceased;
4. the surviving brother(s) or sister(s) of the deceased;
5. the guardian of the person of the deceased at the time of his or her death;
6. any other person authorized or obligated by law to dispose of the remains of the
deceased.
If there is more than one member of a class, the directions of a majority shall prevail; in
the event of a tie, the decision of a court of competent jurisdiction will be necessary.
Provided, however, that with respect to receiving authorizations to release a decedent from
the Office of the Chief Medical Examiner, the Office of the Chief Medical Examiner may
require different or additional signatures for release.