239 CMR 3.14
Price Disclosure to Consumer
(1) A Licensed Funeral Establishment, and/or its agents or employees, shall give, or cause to
be given to the person or persons making funeral arrangements, or otherwise arranging for
shipment, transportation or other disposition of a deceased person, at the time such arrangements
are completed or prior to the time of rendering the service, including the selected merchandise,
a written statement showing to the extent then known:
(a) the price of the merchandise and service that the person or persons making such
arrangements have selected and what is included therein;
(b) the price of each of the supplemental items of service and/or merchandise agreed upon
by the parties involved; and
(c) the estimated amount involved for each of the items for which the Licensed Funeral
Establishment will advance monies as an accommodation to the person or persons making
such funeral arrangements.
(2) No Licensed Funeral Establishment in the Commonwealth of Massachusetts shall bill or
cause to be billed, any item that is referred to as a "Cash Advanced" item unless the net amount
billed for such item or items by the Licensed Funeral Establishment is the same amount as is
billed the Licensed Funeral Establishment by the third party vendor or supplier.