239 CMR 4.03
Notice of Changes Affecting Pre-need Funeral Contracts Required
(1) A Licensed Funeral Establishment shall send written notice of any proposed cessation of
the funeral establishment's operation to the Buyer (and Beneficiary, if different) of each Pre-need
Funeral Contract, via certified mail, return receipt requested, at least ten days prior to the
effective date of that proposed cessation of operations. Such notice shall inform the Buyer (and
Beneficiary, if different) of their right to:
(a) Transfer that Pre-need Funeral Contract and all funds connected with that contract to
another Licensed Funeral Establishment of their choice, or
(b) Cancel that Pre-need Funeral Contract, if it is Revocable, and receive a refund of all
funds connected with that contract pursuant to 239 CMR 4.07(3).
(c) In the event that the Buyer does not respond to this notice within 30 days after the date
on which the notice was sent, there shall be a rebuttable presumption that the Pre-need
Funeral Contract and all funds connected with that contract have been transferred to the
transferee funeral establishment of which the Buyer (and Beneficiary, if different) was
notified of in the written notice required under 239 CMR 4.03(1).
(2) A Licensed Funeral Establishment shall send written notice of any transfer of ownership of
that funeral establishment, or sale of any portion of its assets, to the Buyer (and Beneficiary, if
different) of every Pre-need Funeral Contract to which it is a party, via certified mail, return
receipt requested, not later than ten days after the effective date of said transfer or sale. Such
notice shall request that the Buyer inform the funeral establishment, in writing, whether the
Buyer wishes to:
(a) Transfer that Pre-need Funeral Contract, and assign all funds paid in connection with
that contract, to the new owner(s) of that funeral establishment;
(b) Transfer that Pre-need Funeral Contract, and assign all funds paid in connection with
that contract, to another Licensed Funeral Establishment of their choice;
(c) Cancel that Pre-need Funeral Contract, if it is Revocable, and receive a refund of all
funds paid in connection with that contract pursuant to 239 CMR 4.07(3);
(d) In the event that the Buyer does not respond to this notice within 30 days after the date
on which the notice was sent, there shall be a rebuttable presumption that the Pre-need
Funeral Contract and all funds connected with that contract have been transferred to the new
owner(s) of the transferee funeral establishment.
(3) In the event that a Licensed Funeral Establishment enters into an assignment for the benefit
of creditors or other debt reorganization plan, or institutes bankruptcy or receivership
proceedings under state or federal law, the funeral establishment shall send to the Buyer (and
Beneficiary, if different) of each Pre-need Funeral Contract to which it is a party, via certified
mail, return receipt requested, a written explanation of how their rights and obligations under the
Pre-need Funeral Contract will be affected by that event.