Certified Pharmacy Technicians

No individual may work as a certified pharmacy technician without holding a valid pharmacy technician license from the Board. Certified pharmacy technician means a pharmacy technician that is certified by a Board-approved certifying body. (3) In the event that a certified pharmacy technician's certification lapses, that technician shall: (a) be limited to performing the duties and responsibilities of a pharmacy technician, as set forth in 247 CMR 8.02; (b) use the title "pharmacy technician"; and (c) be counted as a "pharmacy technician" in calculating supervisory ratios, as set forth in 247 CMR 8.06(3). (4) Certified Pharmacy Technician Duties and Responsibilities. (a) A certified pharmacy technician shall wear a name tag with the individual's first name and the title "Certified Pharmacy Technician." (b) A certified pharmacy technician may relay to the patient or responsible person the pharmacist's "offer to counsel."as referenced in M.G.L. c. 94C, § 21A and 247 CMR 9.07(3): Patient Counseling. 4/25/25 (Effective 4/6/18) - corrected (c) A certified pharmacy technician, after identifying him or herself as such, may request refill authorizations from the prescriber or prescriber's agent and, with the approval of the pharmacist on duty, receive new or omitted prescription information from the prescriber or agent, except where otherwise prohibited by federal or state laws and regulations. This includes communicating orally or in writing to the prescriber or prescriber's agent any information recorded on a patient profile that does not require professional judgment or interpretation. (d) A certified pharmacy technician may, with the approval of the pharmacist on duty, perform prescription transfers between pharmacies for prescriptions issued for controlled substances in Schedule VI only and in accordance with the requirements of 247 CMR 9.00: Code of Professional Conduct; Professional Standards for Registered Pharmacists, Pharmacies and Pharmacy Departments. (e) A certified pharmacy technician may not administer medications or vaccines, perform drug utilization review, conduct clinical conflict resolution, contact prescribers concerning therapy clarification or therapy modification, provide patient counseling, or perform final patient dispensing process validation.