247 CMR 9.16
Maintenance of Pharmacy Records
(1) A pharmacist and pharmacy shall maintain prescription records, purchasing and return
records, and disposal and destruction records in a readily retrievable manner for at least two
years.
(2) Prescriptions for Schedule II controlled substances shall be segregated if maintained in
paper format, and electronically separable if maintained in electronic format.
Prescriptions for Schedule III, IV, and V controlled substances shall be segregated if
maintained in paper format, and electronically separable if maintained in electronic format.
(4) Prescriptions for Schedule VI controlled substances shall be segregated if maintained in
paper format and electronically separable if maintained in electronic format.
(5) A pharmacy shall be able to print readable copies of electronic prescriptions.
(6) A pharmacy shall be able to print electronically stored images of prescriptions.
(7) A pharmacist and pharmacy shall maintain a confidential patient profile for each patient to
whom a prescription is dispensed. The computerized pharmacy system shall provide for the
immediate retrieval of information necessary for the pharmacist to identify previously dispensed
drugs at the time the prescription is presented for dispensing. The pharmacist or pharmacist's
designee shall make a reasonable effort to obtain, record, and maintain the following
information:
(a) name, address, contact information, date of birth or age, and gender of the patient for
whom the prescription is intended;
(b) patient history, including known drug allergies and drug reactions;
(c) a comprehensive list of medications and relevant devices dispensed by the pharmacy;
and
(d) the pharmacist's comments relevant to the patient's drug therapy.
(8) The requirements in 247 CMR 9.16 do not apply to institutional sterile compounding
pharmacies.