249 CMR 5.01
Requirement to Respond to Board
A licensee shall respond within 30 days to a written communication from the Board or its
designee and shall make available to the Board any relevant and authorized records with respect
to an inquiry or complaint about the licensee's professional conduct. The 30-day period
commences on the date the Board sends the communication by registered or certified mail with
return receipt requested to the licensee's last known address. It is the responsibility of the
licensee to notify the Board, in writing, of any change of his or her mailing address.