251 CMR 1.07
Board Action Required
If a licensee fails to respond as requested by the Board or a Committee or, if after receiving
a response or at any point in the course of investigation or inquiry into a complaint, the Board
or Committee determines that there is reason to believe that the alleged acts occurred and
constitute a violation for which a licensee may be sanctioned by the Board, the Committee may
recommend to the Board or the Board may vote to issue an order to show cause or offer to
resolve the complaint by consent agreement or otherwise informally resolve the matter.