Flexibility Requested for Federal Employees and other Impacted Persons

STATE OF MAINE DEPARTMENT OF PROFESSIONAL & FINANCIAL REGULATION BUREAU OF INSURANCE Office Location: 76 Northern Avenue, Gardiner, Maine 04345 Mailing Address: 34 State House Station, Augusta, Maine 04333 www.maine.gov/pfr/insurance Phone: (207) 624-8475 TTY: Please Call Maine Relay 711 Consumer Assistance: (800) 300-5000 Fax: (207) 624-8599 Janet T. Mills Governor Robert L. Carey Superintendent Joan F. Cohen Commissioner Bulletin 488 Flexibility Requested for Federal Employees and other Impacted Persons Many Maine residents are experiencing financial hardship due to the continuing federal government shutdown. In response to this disruption, the Bureau requests that all Maine licensed insurance companies be flexible and proactive in working with policyholders who are experiencing temporary financial hardship due to the shutdown to keep essential insurance policies in place. This includes federal employees and other persons whose pay has been directly impacted, such as persons whose employment relies upon federal grants and contracts which have been affected by the shutdown. Specifically, the Bureau requests that all insurance companies provide these affected policyholders with at least a 60-day grace period to pay insurance premiums or other flexible payment options so that insurance policies are not cancelled for nonpayment of premium and penalties are not assessed during this challenging time. The requested grace period and flexible payment options are intended to be applied to premiums due after the initial premium has been made to secure coverage. They are not intended to change the terms of the issued policy or to be considered a forgiveness of the premium. This request is directed to all admitted and non-admitted insurance companies that provide any insurance coverage in Maine including life, health, auto, property, casualty, and other types of insurance. The Bureau encourages all carriers to maintain open communications with their policyholders regarding challenges they may be facing due the federal shutdown and to act in good faith to assist affected policyholders. October 31, 2025 Robert L. Carey Superintendent of Insurance NOTE: This Bulletin is intended solely for informational purposes. It is not intended to set forth legal rights, duties, or privileges, nor is it intended to provide legal advice. Readers should consult applicable statutes and rules and contact the Bureau of Insurance if additional information is needed.