R 393.32 Licensee responsibility regarding equipment repairs.

Rule 32. Repairs are effected as follows: (a) A licensee shall make a personal effort to make repairs. The commission shall supply appropriate spare parts, including 1 coin mechanism of each type necessary to operate the facility and 1 set of clean tubes and chutes for each machine type at a vending facility. A spare bill transport shall be provided for each vending facility that has a bill changer. Other spare parts shall be provided as determined necessary by the commission. (b) If a licensee is unable to make a repair, he or she shall immediately contact a repair company, specializing in the types of repairs needed, to make the repair. (c) A licensee shall make the necessary arrangements to meet repair personnel. (d) A licensee shall obtain an estimate of the repair cost. If repairs cost more than an amount determined by the commission board, with the active participation of the committee, then the licensee shall contact the promotional agent for prior authorization. If a promotional agent is not available, then the licensee shall contact the commission for approval before effecting the repair. If commission staff is unavailable for 36 hours from the first attempted contact by the licensee, then the licensee may authorize the repair up to $500.00. (e) A licensee shall pay the repair company the repair deductible amount (refer to R 393.33(2)) or the entire repair cost immediately upon repair pursuant to the credit policies of the repair company. (f) The bill for completed work shall be promptly submitted to the promotional agent for payment. The invoice shall be the original, be legible, and contain all of the following: (i) The signatures of both the repair company representative and the licensee. (ii) The company's federal employer identification number or, if a private person, the private person's social security number. (iii) The department equipment tag number. (iv) The date of repair. (v) The invoice number. (vi) The name and address of the repair company. (vii) An itemized list of charges, total amount paid, and total amount due. (viii) A notation specifying if the payment is to be made to the licensee or to the vendor.