R 395.82 Notice of case closure.

Rule 32. (1) An individual whose case is closed for any reason, except for death or no known address, shall be notified in writing of his or her case closure. The case closure notice shall include all of the following: (a) The effective date of closure. (b) A narrative description of the reason or reasons for closure. (c) The right to appeal, including mediation, the closure decision. (d) The process for seeking appeal and mediation, including the availability of the CAP to assist with an appeal. (2) An individual shall be provided an opportunity to discuss case closure prior to the closure decision.