R 432.16 Claiming of prizes.

Rule 16. (1) The commissioner shall designate claim centers for the lottery program and advertise their locations. (2) The processing of winning tickets must be in accordance with directives and instructions issued by the commissioner. If a special drawoff is required to determine the exact amount won, then the bureau shall notify the claimant when and where to appear for the drawoff and where to present his or her winning ticket for validation. (3) Mutilated tickets shall be validated only if adequate portions of the ticket remain reasonably intact to ensure the authenticity of the ticket. (4) A claimant shall fill out a claim form, present the form with the winning ticket, and receive a copy of the claim form as his or her receipt. (5) A winning ticket may only be claimed by a natural person. Annuitized prize payments may be assigned to a person or entity in accordance with section 25 of the act. (6) Upon validation of a winning ticket, payment of the amount due shall be forwarded to the claimant in accordance with bureau procedures. If a claim is not validated as proper, then the bureau shall deny the claim and promptly notify the claimant.