11 CSR 45-20.400
Forms
PURPOSE: This rule establishes requirements for forms for Retail
and Mobile licensees.
(1) All information required by this chapter to be recorded shall
be recorded in a permanent form.
(2) Retail and Mobile licensees shall use the forms approved in
the internal control system.
(3) If monetary corrections must be made to a form, the form
shall be voided and replaced with a new form.
(4) In the event a form has to be voided, the original and
all copies shall be marked “void” and accompanied by the
signature of the employee voiding the form and an employee
verifying the void, with a brief explanation of why it was voided.
If a void is required because a sequentially numbered form
failed to print, this information, along with the form control
number, date, and time, shall be recorded on a supplemental
document and retained.
(5) The internal control system shall include a copy of each
form discussed in the licensee’s internal control system.
(6) The information required on the form shall be accurately
recorded by the employee who completes the form.
(7) When a multi-part form is required, ensure that each part
is distinguishable.
(8) All signatures shall include the employee’s first initial, last
name, and the last six (6) digits of the employee’s occupational
license number, which shall be legible.
(9) The form descriptions in the internal control system shall
specify the job positions of the individuals whose signatures
are required on each form.
(10) When a form is signed, the individual signing the form is
attesting to the accuracy of information recorded on the form.
Therefore, forms shall not be signed before the information on
the form has been recorded and verified. Revenue audit shall
have a means by which the authenticity of signatures can be
verified.
(11) An electronic signature is acceptable only when the
signature is auto-populated to the form from the employee’s
login by the computer system. The signature cannot be
manually keyed into the report to meet the requirement of
an electronic signature. Electronic signatures can be recorded
as user IDs, as long as the user ID is unique and identifiable
to the employee. The electronic signature does not require
the occupational license number to be recorded. Employee
passwords shall be kept confidential and shall not be shared.
An employee’s login and password shall only be used by the
employee to whom it belongs. A report listing the user IDs and
the corresponding employee’s name shall be available to the
commission upon request.
(12) If a form requires a report number, the forms shall be
sequentially numbered.
AUTHORITY: section 39(g) of Article III, Mo. Const., section 313.004,
RSMo 2016, and sections 313.800–313.850, RSMo 2016 and Supp.
2025.* Original rule filed May 14, 2025, effective Nov. 30, 2025.
*Original authority: 313.004, RSMo 1993, amended 1994, 2014, and 313.800-313.850,
see Revised Statutes of Missouri, 2016 and Supp. 2025.